BoyLord Posted March 31, 2018 Share Posted March 31, 2018 When I first upgraded to the new cue, it was on my list of devices. Now for some reason its gone and I can no longer change my RGB. Also on Link it is no longer listed on there. Anyone else experiencing this? Link to comment Share on other sites More sharing options...
xMacias Posted March 31, 2018 Share Posted March 31, 2018 What motherboard do you have? Link to comment Share on other sites More sharing options...
BoyLord Posted April 1, 2018 Author Share Posted April 1, 2018 MSI Z270 Gaming M7 Link to comment Share on other sites More sharing options...
Toasted Posted April 1, 2018 Share Posted April 1, 2018 Are you using any other LINK devices? e.g. Cooler, Commander Pro, etc? Do they work fine? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair CJ Posted April 2, 2018 Corsair Employee Share Posted April 2, 2018 You may need to do the following: 1. Close out iCUE 2. Go to Task Manager -> Services 3. Restart the CLink4 service 4. Start iCUE back up Also make sure you have Corsair LINK 4.9.6 or newer installed if you need to keep CL4 on your system for any reason. Link to comment Share on other sites More sharing options...
BoyLord Posted April 3, 2018 Author Share Posted April 3, 2018 I tried restarting the CLink4 service and my ram still doesnt show up in utility engine. Also nothing is showing up in my CLink4 anymore. CLink4 is also up to date. Link to comment Share on other sites More sharing options...
BoyLord Posted April 3, 2018 Author Share Posted April 3, 2018 Are you using any other LINK devices? e.g. Cooler, Commander Pro, etc? Do they work fine? funny enough, my commander pro doesnt show up on connected devices but if i show all devices, its there. My H100i V2 shows up, but my ram doesnt show up even if i toggle between connected devices and what not Link to comment Share on other sites More sharing options...
BoyLord Posted April 3, 2018 Author Share Posted April 3, 2018 You may need to do the following: 1. Close out iCUE 2. Go to Task Manager -> Services 3. Restart the CLink4 service 4. Start iCUE back up Also make sure you have Corsair LINK 4.9.6 or newer installed if you need to keep CL4 on your system for any reason. actually i decided to reinstall it and i think it fixed it. I should have tried that from the start Link to comment Share on other sites More sharing options...
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