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  #1  
Old 11-14-2017, 01:55 PM
Envious Envious is offline
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Question Corsair Void Wireless Headset crackling and disconnecting

My brand new headset has been constantly disconnecting from the wireless adapter ever since I got it, I've tried forcing a firmware update (v39.02) updating CUE (v.2.19.65), trying different usb ports(Both 2.0 and 3.0), moving my router further away, and reinstalling CUE, and with CUE open and closed, nothing fixes it.

I really don't want to have to return it, I do like this headset, but the crackling and constant disconnecting make it unbearable to wear and impossible to play any games at all. Does anyone have a solution to this I haven't tried? I'm running Windows 8.1
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Old 11-16-2017, 03:18 PM
Envious Envious is offline
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Absolutely no one knows anything about this at all? It seems to be a common occurrence, but I cannot find a solution anywhere?
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Old 11-22-2017, 07:37 PM
Envious Envious is offline
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Bump, I'd really like some help with this, it's such an annoyance to constantly deal with.
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Old 11-24-2017, 07:20 AM
Toasted Toasted is offline
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Could be a faulty headset or dongle instead.
Have you tried the headset on another computer? Does it work fine? Does it disconnect with the charging cable connected?

Contact Corsair and see whether they can help.
https://support.corsair.com/
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