Conargle Posted February 12, 2018 Share Posted February 12, 2018 i realise this is a probably a pretty niche issue but the most recent update of Cue2 has been playing up for me whenever im playing a game in windowed borderless with a profile linked to the game. Specifically, lets say im playing warframe which has a profile linked to it with a bunch of macro's and lighting effects, the usual. For some reason Cue jumps back and forth between it's profile and the default desktop profile which really messes with the macros. Link to comment Share on other sites More sharing options...
SergeTroy Posted February 12, 2018 Share Posted February 12, 2018 Hey Conargle, apologies for late reply. [Corsair] James did the wonderful favor of providing a DL link (via Dropbox) to the next version of CUE, v. 2.23.40; apparently there are some issues with maneuvering between profiles for any number of folks. Here's the link to the one thread. If you can, though, I'm sure Corsair would appreciate you doing what you can to get some technical info down, like you would when reporting any problem for troubleshooting. That way they can make sure there isn't some other bit of this or that that needs to be looked at. Edit: James reply with link is the 6th post down. :) Note: 2.23.40 may be released as early as today (by end of day) officialy on the Corsair website, so bear that in mind. Link to comment Share on other sites More sharing options...
Conargle Posted February 13, 2018 Author Share Posted February 13, 2018 Went to sleep, woke up to update and tried it, unfortunately the issue persists and linked profiles won't stay active. I've got the exported logfiles, any suggestion on where to send them? Link to comment Share on other sites More sharing options...
Toasted Posted February 13, 2018 Share Posted February 13, 2018 Looks like something else is affecting the focused state of the game. Does the profile switch still occur when the game is full screened? Link to comment Share on other sites More sharing options...
Conargle Posted February 13, 2018 Author Share Posted February 13, 2018 Does the profile switch still occur when the game is full screened? Nope perfectly normal when a game is fullscreen. After some more fiddling, it turns out it's actually doing this profile jumping even without any game running, as long as there is a program linked to a profile, it wont stay in that profile for me to use or even edit. As soon as i un-linked all the games from the profiles, they worked fine no matter if the game was in full screen, windowed or not even running. The second i link something, it starts switching constantly again Link to comment Share on other sites More sharing options...
Toasted Posted February 14, 2018 Share Posted February 14, 2018 Export your profiles and reset CUE. To export the profiles, click the two arrows just above the RGB share button. To reset CUE, go to %appdata%\Corsair and delete the CUE folder. Does this resolve your issue? Link to comment Share on other sites More sharing options...
Conargle Posted February 15, 2018 Author Share Posted February 15, 2018 It worked, for a day :( The rest of the evening was fine, wanted to give it some time and here i am a day and 1 pc shutdown/reboot later and it's doing it again Link to comment Share on other sites More sharing options...
Toasted Posted February 15, 2018 Share Posted February 15, 2018 If you have not done so already, put in a support ticket with Corsair and see whether they are able to provide suggestions. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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