ariesjj Posted February 15, 2019 Share Posted February 15, 2019 I submitted my ticket, with all relevant information including troubleshooting that I've already attempted, system specs and the part number for the problematic item, on 2-11-19. Please note that the product information was included in the initial ticket survey, in the initial ticket notation itself, and in the photo that I uploaded. That day, I also uploaded a copy of the invoice/receipt. The only response I have received was requesting a copy of the product sticker which, as previously mentioned, had already been supplied in 3 different locations. I uploaded yet another copy of the picture and have yet to hear anything back on this issue. Any assistance that can be offered on this would be greatly appreciated. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted February 19, 2019 Corsair Employee Share Posted February 19, 2019 Hello ariesjj, I am sorry for any inconveniences, I've changed your ticket to what you've requested for you. Please let me know if you have any further questions on your ticket. Best, Wootaru Link to comment Share on other sites More sharing options...
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