johnnyw Posted January 2, 2011 Share Posted January 2, 2011 Hey, Just purchased this psu few days ago and yesterday i noticed that fan makes kinda grinding/chirping sound. Sound is not that loud in idle but if i put my ears close to psu i can easily hear it, in load sound seems to get louder when fan spins faster. So is there any things i could try or should i just rma it? Problem tho is that i allready sold my old psu and i need computer in daily basis. If i send this back to shop where i bought this it can take week or even two before i get replacement and thats just no go for me. So does Corsair offer any kind of "onsite warranty" that i could get replacement unit before i ship this one back? -Joni Link to comment Share on other sites More sharing options...
Wired Posted January 2, 2011 Share Posted January 2, 2011 RMA it and ask for an advanced RMA. Link to comment Share on other sites More sharing options...
johnnyw Posted January 2, 2011 Author Share Posted January 2, 2011 RMA it and ask for an advanced RMA. Thx for your reply. This is first faulty Corsair product for me so how does that RMA thing actually work? Link to comment Share on other sites More sharing options...
Wired Posted January 2, 2011 Share Posted January 2, 2011 The Helpdesk / RMA link on the left will walk you through it. Link to comment Share on other sites More sharing options...
johnnyw Posted January 2, 2011 Author Share Posted January 2, 2011 Ok thx. Ill take a look to it tomorrow as its allready 1.30am here. Link to comment Share on other sites More sharing options...
johnnyw Posted January 2, 2011 Author Share Posted January 2, 2011 Hmm i taked quick look to RMA form and im pretty sure that there isnt option to ask advanced rma? Should i maybe contact them directly with email or something? Link to comment Share on other sites More sharing options...
Wired Posted January 3, 2011 Share Posted January 3, 2011 To clarify: Once you get an RMA you then ask about the Advanced RMA by responding to the correspondence with the RMA number. Link to comment Share on other sites More sharing options...
johnnyw Posted January 3, 2011 Author Share Posted January 3, 2011 K filled the rma form and got that automated email. So now i wait corsair response and then ask advanced rma? There was one weird thing tho in that form, when i needed to pick up produckt there wasnt europe version of HX750 availeble at all so needed to pick usa version instead. I hope that wont end up to be mess when rma process goes forward. Link to comment Share on other sites More sharing options...
Wired Posted January 3, 2011 Share Posted January 3, 2011 Once you get a response clarify the part number (EU and all) along with the advanced RMA request. Link to comment Share on other sites More sharing options...
johnnyw Posted January 4, 2011 Author Share Posted January 4, 2011 How long it usually should take to get response from Corsair? Its been now almost 1 and half day since since filled the form and nothing yet. Link to comment Share on other sites More sharing options...
johnnyw Posted January 4, 2011 Author Share Posted January 4, 2011 Taked short vid of the problem, its low quality but you can hear what i mean. Probably need to turn up volume a bit as youtube made sound level lower, then you can enjoy some bird chirping sounds that my psu fan makes. http://www.youtube.com/watch?v=SzoGCmykSoA Still no reply from corsair to my rma aplication. Are they on vacation or something :( Link to comment Share on other sites More sharing options...
johnnyw Posted January 5, 2011 Author Share Posted January 5, 2011 Still nothing :( Is there any way to contact corsair more directly to get faster response? I start to get bit worried as that sound is now noticeably louder than it was in the day i noticed it. Link to comment Share on other sites More sharing options...
Wired Posted January 5, 2011 Share Posted January 5, 2011 Still nothing :( Is there any way to contact corsair more directly to get faster response? I start to get bit worried as that sound is now noticeably louder than it was in the day i noticed it.Yep, that RMA link on the left. Link to comment Share on other sites More sharing options...
johnnyw Posted January 5, 2011 Author Share Posted January 5, 2011 Well used that link in down left to request rma almost 3 days ago and still havent got any response apart from that automated email. Link to comment Share on other sites More sharing options...
mtah Posted February 24, 2011 Share Posted February 24, 2011 Taked short vid of the problem, its low quality but you can hear what i mean. Probably need to turn up volume a bit as youtube made sound level lower, then you can enjoy some bird chirping sounds that my psu fan makes. http://www.youtube.com/watch?v=SzoGCmykSoA Hi Joni, I just thought I'd add that my brand new VX550 has started making this exact noise. I'm glad I found this thread. Did you end up getting your PSU replaced with a less noisy one? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 25, 2011 Corsair Employee Share Posted February 25, 2011 Well used that link in down left to request rma almost 3 days ago and still havent got any response apart from that automated email. Did you get a case number from the request? If so, post it here and I will get it approved ASAP! Link to comment Share on other sites More sharing options...
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