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RMA Complaint


DAGG3R

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Around one and a half year ago I bought a Corsair H80 Hydro Liquid cooling system which unfortunately stopped working. I researched and found out RMA of Corsair products is undertaken by Kaizen infoserve (http://www.kaizeninfoserve.com/partners.html).

I put up an RMA request immediately and after 5 days they send me back a H80i. My mobo chipset is LG775 and the h80i is incompatible. I told him it wont fit even before accepting the product. After much argument he convinced me to try to mount it, that effort went to vain because the backplate/ bracket doesnt attach to LGA775.

With research i also found out that i can mount a h80i if i gets hands on a h80 bracket. I called him up and told the same. He agreed to send a bracket.

and it has been 3 weeks since then, they always send me a wrong bracket of the same size. ALWAYS the same size which doesnt fit.

I am fed up calling them again and again. I need my machine running ASAP.

PLEASE HELP!!! PLEASE!

I live in Pune, Maharashtra, India.

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