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Commander Pro doesnt work


Cemil2565

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i plugged in 6 ll fans to it, rgb cables to 6rgb hub(usb to commander)

 

Also liquid coolers usb to commander pro but cooler have seppareta 3fans connected to pump.

 

iam having this problem, i cant control fan speeds, only the lights are working??

1426520796_icuecpro.thumb.PNG.86a2312374a1c98005e06dab50ee957c.PNG

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A couple of questions ...

1) How is the Commander Pro (CoPro) powered? Is it direct SATA to the PSU or are there any adapters in the mix?

2) Do you have any other monitoring tools running? If so, what?

3) Have you tried restarting the Corsair Service?

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I'm not sure how brave you are but can you try the following ...

With the system powered up and in Windows ...

1) Exit iCUE and stop the Corsair Service.

2) Unplug the USB connector from the motherboard.

3) Plug the USB Connector back into the motherboard.

4) Restart iCUE. This will also start the Corsair Service.

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Also do HXi series psu work with icue?

i have hx1000i psu, it only works with corsair link 4.9.4.28 version little old.

On icue it doesnt work, The usb cable is connected to commander pro also, i did try connecting on mobo but its the same issue.

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It worked!! Thanks for helping me out :)

 

OK, that makes it sound like it's a USB initialization issue with the CoPro. I suggest the following:

1) In the BIOS, disable Fast Boot.

2) In the BIOS, enable XHCI Handoff.

3) In Windows, disable Fast Startup. (https://www.windowscentral.com/how-disable-windows-10-fast-startup)

 

All of these impact USB initialization.

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Also do HXi series psu work with icue?

i have hx1000i psu, it only works with corsair link 4.9.4.28 version little old.

On icue it doesnt work, The usb cable is connected to commander pro also, i did try connecting on mobo but its the same issue.

 

I thought that all of the HXi PSUs worked with iCUE but I may be mistaken. If you have both iCUE and Link installed, does Link tell you that it's controlled by iCUE or does Link recognize the PSU?

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  • 1 month later...

it works only in old Corsair link app, it doesnt see icue on old version.

it also works perfectly with HWMonitor i use that for monitoring but for controlling PSU only Corsair link old version sees the psu and controls it, but i dont like corsair link.

Icue doesnt see the PSU what so ever, can it be fast boot problem as well ?

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