Moose22 Posted February 21, 2013 Share Posted February 21, 2013 RMA #5602049 Tracking shows you got it ten days ago. The status was updated last week to "Your RMA has already been processed and/or shipped." Seems a little vague, but that seems like they shipped it back to me, but it has been over a week and I haven't seen anything. No emails at all on status updates, even when the vague processed and/or shipped note was added. I'd appreciate it if you would check on this for me when you get in in the morning. I'm in California, so it should take 2 days at most. Maybe I misunderstand the status note? It might be an improvement on your current process to have a less vague status listed. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted February 21, 2013 Administrators Share Posted February 21, 2013 If that's your ticket (it's got a different email address), it doesn't show that your shipment has arrived yet. I'd recommend contacting customer service about this: http://www.corsair.com/us/company/contact/ Link to comment Share on other sites More sharing options...
Moose22 Posted February 21, 2013 Author Share Posted February 21, 2013 yeah. that's me. Thanks. I opened an account on this forum at a different time and forgot which email addy I used. I called a couple of times. Ended up having to leave a message. I think the package was send to the fremont address not tech support... ugh. That was stupid. Hopefully they'll be able to help me out. My mistake, but that vague message really made it seem like they'd already processed it. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted February 22, 2013 Administrators Share Posted February 22, 2013 Looks like it arrived and is in process as of 6 hrs ago. Link to comment Share on other sites More sharing options...
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