ghettosvend Posted October 28, 2017 Share Posted October 28, 2017 Hello. bearings on my tr1 race is falling apart.. again. I have received a new pair of 5 from my retailer, but i have the same problem again, and i haven't used it yet. I can wiggle the bearings about 10mm!!! Im not sure if it is the new version of castor wheels they sent me!! I have tried to place a ticket. but corsair dosen't recognice my e-mail!! Please help Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 28, 2017 Administrators Share Posted October 28, 2017 I have tried to place a ticket. but corsair dosen't recognice my e-mailGo to support.corsair.com and follow the instructions to create an account instead of claiming an account. Link to comment Share on other sites More sharing options...
ghettosvend Posted October 28, 2017 Author Share Posted October 28, 2017 Hello Technobeard Ticket created. I have attached purchase document etc. Link to comment Share on other sites More sharing options...
.Griff. Posted November 27, 2017 Share Posted November 27, 2017 I'm also trying to create a ticket but there isn't the correct product family. How are customers expected to proceed when there are not even the correct options?!? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Alan Posted November 27, 2017 Corsair Employee Share Posted November 27, 2017 I'm also trying to create a ticket but there isn't the correct product family. How are customers expected to proceed when there are not even the correct options?!? Product Family: HID (Keyboard/Mouse) Product Series: Gaming Furniture Link to comment Share on other sites More sharing options...
.Griff. Posted November 28, 2017 Share Posted November 28, 2017 Ok thanks. That was.. Erm.. Obvious. Link to comment Share on other sites More sharing options...
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