dizzy41k Posted November 17, 2018 Share Posted November 17, 2018 accidentally made a hard reset, created a ticket in the support service, requested the firmware, a week has already passed, they still won’t answer, if someone has the firmware for this keyboard, can you send it to me by mail? I'm already tired of waiting for a response from the support service ( mail = ilyus92@gmail.com Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted November 19, 2018 Corsair Employee Share Posted November 19, 2018 Do you have a ticket number so I have contact the support team to help you out? Link to comment Share on other sites More sharing options...
dizzy41k Posted November 20, 2018 Author Share Posted November 20, 2018 Do you have a ticket number so I have contact the support team to help you out? yes, № 806254 thx Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted November 20, 2018 Corsair Employee Share Posted November 20, 2018 Looks like it was an incompleted ticket made on a mobile browser so our team didn't see it. I'll have them make you a new ticket and help you out today. Link to comment Share on other sites More sharing options...
dizzy41k Posted November 21, 2018 Author Share Posted November 21, 2018 Looks like it was an incompleted ticket made on a mobile browser so our team didn't see it. I'll have them make you a new ticket and help you out today. Thanks, problem solved) Link to comment Share on other sites More sharing options...
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