EGamesTube Posted April 22, 2018 Share Posted April 22, 2018 Hi my ticket number: #706676 memory replacement for one module not working properly. Originally created on 2018-03-29 and approved the next day. Then I sent the package in the correct way. The status is in processing since 2018-04-06 11:03 Despite checking the ticket regularly, it is now closed and I haven't received updates. :dunno: If someone could check, I would be very pleased. Thanks in advance! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 24, 2018 Corsair Employee Share Posted April 24, 2018 Hi my ticket number: #706676 memory replacement for one module not working properly. Originally created on 2018-03-29 and approved the next day. Then I sent the package in the correct way. The status is in processing since 2018-04-06 11:03 Despite checking the ticket regularly, it is now closed and I haven't received updates. :dunno: If someone could check, I would be very pleased. Thanks in advance! I'll have someone look into this for you. Did you send in your whole RAM kit or just the single defective stick? If you only send in one module, it's most likely ended up in discrepancy. Link to comment Share on other sites More sharing options...
EGamesTube Posted April 24, 2018 Author Share Posted April 24, 2018 I sent the whole kit ::pirate:: thanks for helping me! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 24, 2018 Corsair Employee Share Posted April 24, 2018 I sent the whole kit ::pirate:: thanks for helping me! You're welcome. Somebody is currently looking to this for you, I hope it get resolve soon. Link to comment Share on other sites More sharing options...
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