The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Cooling

Notices

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 09-06-2017, 01:56 PM
Riffian Riffian is offline
Registered User
 
Join Date: Sep 2017
Posts: 3
POST ID # = 919170
Riffian Reputation: 10
Default H100i v2 No Longer showing in Link, Corsair USBxp Driver corrupt?

Evening all,

I installed the corsair h100i v2 into my system in February and up until recently the h100iV2 was listed in Corsair Link and I could montior the pump settings, change the LED colour etc. - all was good and working.

Until a couple a weeks ago, windows 10 downloaded and installed updates, then restarted. Upon restart the fans on the cooler were running at full speed, I checked Corsair Link, device not listed as it usually was, checked my device manager and a had appeared above the corsair USBxp driver. I tired updating it - it was up to date, couldn't work out how to fix it.

So I rolled back my PC to before the update and upon start up it was all fine, H100iV2 showing in Link, LED was orange, fans not spinning at full speed. I decided to leave it a few weeks, disable windows update as a service to see if anyone else has encountered this problem and there was a solution.

Until today I turned it on and Link stopped recognising the H100iv2 again - without the windows update, so I am at atotal loss on how to get my PC to recognise the H100iv2 is there.

Please see the screenshot below:



my Mobo is Strix x99, processor is 6700k, the Cooler is plugged into the WATER_PUMP header on the Mobo (followed a guide somewhere on these forums to install and connect it to the right headers). The coller fans are connected to the connecters off the pump, not on the Mobo.

Any help would be greatly received.

Thanks
Attached Images
File Type: png h100iv2 not detected.png (440.5 KB, 122 views)
Reply With Quote


  #2  
Old 09-06-2017, 02:43 PM
red-ray's Avatar
red-ray red-ray is offline
Software Engineer
red-ray's PC Specs
 
Join Date: May 2014
Location: England (GMT+1)
Posts: 7,122
POST ID # = 919185
red-ray Reputation: 81
Arrow It's a known issue

See http://forum.corsair.com/forums/showthread.php?p=917533 for my work around
Reply With Quote


  #3  
Old 09-06-2017, 02:48 PM
Patient6 Patient6 is offline
Registered User
 
Join Date: Sep 2017
Posts: 1
POST ID # = 919186
Patient6 Reputation: 10
Default

Got exactly the same problem myself started 2 days ago but did not notice any windows update just the same as your screenshot.

ASUS Motherboard

html picture upload
Reply With Quote


  #4  
Old 09-13-2017, 01:41 PM
Riffian Riffian is offline
Registered User
 
Join Date: Sep 2017
Posts: 3
POST ID # = 919913
Riffian Reputation: 10
Default

Quote:
Originally Posted by red-ray View Post
So I followed your work around - it worked when I installed the drivers, upon starting up my PC a couple of days later - same issue.

Any Ideas?
Reply With Quote


  #5  
Old 09-13-2017, 02:00 PM
red-ray's Avatar
red-ray red-ray is offline
Software Engineer
red-ray's PC Specs
 
Join Date: May 2014
Location: England (GMT+1)
Posts: 7,122
POST ID # = 919918
red-ray Reputation: 81
Idea uninstall the driver package CL4 installed

Quote:
Originally Posted by Riffian View Post
So I followed your work around - it worked when I installed the drivers, upon starting up my PC a couple of days later - same issue.
Use Add/Remove to uninstall the driver package CL4 installed the update to the old drivers again
Reply With Quote


  #6  
Old 09-13-2017, 02:22 PM
Riffian Riffian is offline
Registered User
 
Join Date: Sep 2017
Posts: 3
POST ID # = 919920
Riffian Reputation: 10
Default

Quote:
Originally Posted by red-ray View Post
Use Add/Remove to uninstall the driver package CL4 installed the update to the old drivers again
Restarted and it's being detected in Link again, Top Man! Thanks for all your help :)
Reply With Quote


Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:37 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.