monkielu Posted September 19, 2017 Share Posted September 19, 2017 Hi Corsair, my RMA have been approved and now i cannot keep track on the ticket because i cannot log into the system via support.corsair.com, it keep shows "Incorrect Username and/or Password. If you have forgotten your password or have not yet claimed your account please select the message above." but i already claimed my account, i can login to http://www.corsair.com but not support.corsair.com Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted September 20, 2017 Administrators Share Posted September 20, 2017 Those are two different sites with two different passwords. Just sent you a reset password link for support.corsair.com. Link to comment Share on other sites More sharing options...
monkielu Posted September 21, 2017 Author Share Posted September 21, 2017 Hi, Thanks for the reply... I have already reset password/called the customer service for reset still cannot work.. below is the error message after reset password by the customer service. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted September 21, 2017 Administrators Share Posted September 21, 2017 Is that using the same email as the forum, or a different one? If the latter, PM me what it is. Link to comment Share on other sites More sharing options...
monkielu Posted September 21, 2017 Author Share Posted September 21, 2017 Hi, is the same as http://www.corsair.com, for forum , we need to create different account, already pm you. Link to comment Share on other sites More sharing options...
monkielu Posted September 21, 2017 Author Share Posted September 21, 2017 Problem solved. thanks:biggrin: Link to comment Share on other sites More sharing options...
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