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Old 02-06-2019, 02:56 PM
Numair Khan Numair Khan is offline
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Default H100i Pro not detected in iCUE

My Corsair H100i Pro is not being detected in iCUE, I have installed the micro USB header to both USB headers on my Commander Pro and still no detection from iCUE. I even tried to connect the USB 2.0 to the spare connection on my motherboard and still no detection from iCUE. Is my cable faulty or do I need to replace the entire AIO?

My device manager is detecting an unknown USB Drive as connected, is this the cooler?
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Old 02-07-2019, 12:27 PM
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DevBiker DevBiker is offline
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The unknown device could be the H100i Pro.
You can install the drivers manually from the iCUE installation folder (under drivers).
You can test with another cable as well - it's standard Micro USB so you can use a standard cable and route to rear IO panel.
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Old 02-07-2019, 01:05 PM
Corsair Jam Corsair Jam is offline
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Quote:
Originally Posted by DevBiker View Post
The unknown device could be the H100i Pro.
You can install the drivers manually from the iCUE installation folder (under drivers).
You can test with another cable as well - it's standard Micro USB so you can use a standard cable and route to rear IO panel.
As DevBiker mention, I would route it to the rear IO and see if it detects it. If it detects it, you could run a repair on the software. Just run iCue's installer package and you'll have an option to repair the installation.
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Old 02-08-2019, 09:20 PM
Numair Khan Numair Khan is offline
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I ended up disconnecting the USB cable from the cooler and replugging it. This seemed to fix the problem and my cooler is now synced with the rest of my PC.

Thanks!
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h100i pro, icue, icue not detecting, not detected, rgb

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