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  #1  
Old 12-19-2018, 06:04 PM
brownie4420 brownie4420 is offline
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Default Express RMA, refund of held money

started an RMA mid november and since had the item replaced and delivered, because I choose express RMA they took $150 from my account to hold, till I sent back the faulty product for them to verify.

Its currently been THREE WEEKS.....since my faulty product was signed for a delivered to the returns department in the Netherlands, I am yet to recieved my $150 back. I have also updated my ticket and was just told "you will get refund once item has been tested"......Come on its been three weeks now, I was hoping to have this money back before Christmas. Now when I update the ticket it seems to be ignored.

Any help?
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  #2  
Old 12-19-2018, 06:49 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello brownie4420,

May I get your ticket number so I can look into the matter?

Best,
Wootaru
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  #3  
Old 12-19-2018, 07:43 PM
brownie4420 brownie4420 is offline
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Hi Wootaru,

Its ticket #810901.

Thanks
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  #4  
Old 12-19-2018, 09:37 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello brownie4420,

I have sent a response to your ticket, regarding the refund.

Have a wonderful Holiday!

Best,
Wootaru
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