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  #61  
Old 05-07-2018, 04:50 AM
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Default Video Cards no longer show up in Link

Version 4.9.7.35
Windows 10 64Bit Version 1803 Build 17134.1
Summary - AMD Graphic Cards no longer show up in Link
Detailed description of the issue - Not much to add here. Just that my 2x AMD FirePro W5000 video cards no longer show up in Link. They used to show up giving me two temps per video card. See up-to-date system list.
I read in Bug Fixes list that SSD/HDD monitoring was removed, but it also stated there were improvements to AMD video cards and boards. Seems the improvements backfired with my setup.
Very much need monitoring of the video cards as they are used for calculations for research projects and get very hot. Need Link to monitor and shutdown system when overheat.
Attach photos of the issue to the post that help #4. See 2 photos
Attached Images
File Type: png Capture.PNG (701.3 KB, 300 views)
File Type: png corsair2.PNG (243.9 KB, 339 views)


  #62  
Old 05-07-2018, 06:28 PM
picooper picooper is offline
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My corsairlink v4.9.7.35 (latest?) stopped displaying my H100i info and disk drives after updateing to windows 10 version 1803. Rebooting does not fix this. Any comment from the experts?


  #63  
Old 05-07-2018, 07:09 PM
c-attack c-attack is offline
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Default

Quote:
Originally Posted by picooper View Post
My corsairlink v4.9.7.35 (latest?) stopped displaying my H100i info and disk drives after updateing to windows 10 version 1803. Rebooting does not fix this. Any comment from the experts?
Make sure you reinstall Link after the 1803 update. I might go into Device Manger and remove the Corsair USBXp Driver from there as well, just to force a driver re-installation. Fairly typical problem after most of these semi-annual MS updates. The drive temps are a separate issue and not available on Link 4.9.7.


  #64  
Old 05-07-2018, 08:56 PM
picooper picooper is offline
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Default Win 10 1803 update issues with Link 4.9.7

Quote:
Originally Posted by c-attack View Post
Make sure you reinstall Link after the 1803 update. I might go into Device Manger and remove the Corsair USBXp Driver from there as well, just to force a driver re-installation. Fairly typical problem after most of these semi-annual MS updates. The drive temps are a separate issue and not available on Link 4.9.7.

Thanks for the quick reply, I will try that and let you know...


  #65  
Old 05-08-2018, 03:43 PM
streetw0lf streetw0lf is offline
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I'm on 1803 now and a lot of the temps are incorrect. I compared them with three other sensor programs and all of them are consistent except for CL4. Either they are labeled incorrectly or the temps are wrong. Once example is CPU temp. CL4 shows 45.0C while all my other programs show 26C. There also is some missing temps. I did an uninstall and an install of CL4 but that didn't help.

******
It appears the labels are not assigned to the corresponding values. I compared the temps with HWiNFO64 and I got the correct labels on their corresponding temp. Both HWiNFO and CL4 have the temps in the exact same order. The two missing temps are TZ00 and TZ01 which I previously ascertained by using SIX64X.

Last edited by streetw0lf; 05-08-2018 at 03:55 PM.


  #66  
Old 05-14-2018, 11:56 AM
Nepturion Nepturion is offline
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Default Looks like I'm not the only one....

So yeah after the newest Windows 10 update to 1803, my Corsair Link software isn't showing the H100i.
Reinstalling software doesn't work, it's only a temporary fix!

PLEASE fix it!!
Attached Images
File Type: png corsair link win 10 1803.png (184.0 KB, 430 views)


  #67  
Old 05-14-2018, 02:07 PM
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Quote:
Originally Posted by Nepturion View Post
So yeah after the newest Windows 10 update to 1803, my Corsair Link software isn't showing the H100i.
Reinstalling software doesn't work, it's only a temporary fix!

PLEASE fix it!!
Have you looked in Device Manager for the Corsair USBXp Driver and reset it?
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Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.



  #68  
Old 05-14-2018, 06:33 PM
biggun1460 biggun1460 is offline
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Default Corsair link 4.9.7.35 does 2xR Fury X xards

Both of my Fury X video cards do not show up in link. This was a issue on the last update as well. From what I read in the improvements and thought this issue would be fixed. Did I misunderstand or is this not being addressed?


  #69  
Old 05-14-2018, 06:56 PM
Nepturion Nepturion is offline
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Quote:
Originally Posted by DevBiker View Post
Have you looked in Device Manager for the Corsair USBXp Driver and reset it?
I have tried.. I have uninstalled the driver, reinstalled it.. nothing.
Sometimes the driver appears offline, had no issues before build 1803.

Now in Device Manager the corsair usbxp driver is listed as offline/removed.

Device USB\VID_1B1C&PID_0C03\7289_1.0 was deleted.
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}


Device USB\VID_1B1C&PID_0C03\7289_1.0 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_04A9&PID_176B\409BCB
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF122
Present: false
Status: 0xC0000719


So read some stuff, seems recent/fairly recent Windows Update(s) make stuff not work properly.

Whenever systems running an Intel SSD install the new Windows 10 April 2018 Update their machines crash.
“Microsoft is working with OEM partners and Intel to identify and block devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series from installing the April 2018 Update due to a known incompatibility that may cause performance and stability issues. If you have encountered this issue, follow the steps to reinstall the previous operating system (Windows 10, version 1709)”
https://www.fudzilla.com/news/pc-har...dows-10-update

Last edited by Nepturion; 05-16-2018 at 10:22 AM.


  #70  
Old 05-16-2018, 10:14 PM
screwtech02 screwtech02 is offline
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Quote:
Originally Posted by biggun1460 View Post
Both of my Fury X video cards do not show up in link. This was a issue on the last update as well. From what I read in the improvements and thought this issue would be fixed. Did I misunderstand or is this not being addressed?
This program and multiple AMD cards is a setup for fail. Have been thru multiple revisions, and about 3-4 have worked for some things, and mostly not for others. Too bad too, like the setup/function of it....


  #71  
Old 05-17-2018, 11:58 AM
chaosrecords chaosrecords is offline
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I had a perfectly good working version of Corsair link that I liked.
It had the black background, and I was able to graph out and scale temperature increases to correspond with the fan speed.

Now I have this red honeycomb version, and all it shows is the pump speed and water temperature! All the other readings are gone. Not only that but there is no way to customize or change fan speed or anything for that matter. All I can do is select balanced, quiet or performance. What the heck have you guys done with this software and WHY?

I tried to go back to earlier versions but I can't find the one I had, and the really early versions are terrible.
The last update before this one was showing my CPU package at 65C! Ridiculous, my CPU core temps have never gone over 42C maximum.
It also showed my graphics cards as reading 60C or more, which is also ridiculous because they also never go higher than 50C.

You guys need to get this software sorted because you sold a product based on the availability and functionality of Corsair Link, this is a major reason people buy your product and if you can't
deliver you should be refunding people for their products. This is how class action lawsuits get started.


Last edited by chaosrecords; 05-17-2018 at 12:07 PM.


  #72  
Old 05-18-2018, 03:24 PM
ViTosS ViTosS is offline
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Guys, is it normal? When I had my H110i I made sure to uninstall Corsair Link and the USB driver in Control Panel, so when I first booted up the PC my H150i Pro was detected as a removal device, just like when the icon appears in the task (next do the clock time) to click and eject but as soon as I installed the CL it disappeared and it was being detected like USB drive normally through device management and Windows. Also, should I stick to Corsair Link or change to iCUE, what is the most recommended to be using today? Heard some people telling me to use iCUE because CL was going to be discontinued.


  #73  
Old 05-19-2018, 10:47 AM
Mac8672 Mac8672 is offline
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I joined here only to say that Corsair Links 4.9.7.35 is piece of c***.

At quiet mode, fans starts randomly runnning at 100% for no reason ( temps ok, no cpu load). After clicking cooling profile it settles down for like 30-60seconds.

I created test profile, adjusted fan running at max 50% at 50c, but still it runs at 100% without reason time to time. And it runs at 100% so long until i reclick quiet, performance, balaned, or my test profile.

I had to put fans directly to MOBO. Now it runs nice at windows use.. Dunno yet about gaming.

DOT BUY THIS CRAP COOLER.(sofware, to be correct) You dont get any support from corsair, as far as i read from forums.


  #74  
Old 05-21-2018, 05:42 AM
Kapitikarl Kapitikarl is offline
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Default No HDD, SDD, M2 presented on Link anymore

Windows 10 64-bit
Already reported by others - no HDD, SDD, M2 presented on Link


  #75  
Old 05-21-2018, 12:43 PM
sddjd sddjd is offline
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Same issue here, but on Win7 x64. Reinstalled h100i v2 clean (no Corsair Link software) and installed latest and now have no h100i visible.

The unit is fully functional as it came from another pc where it operated flawlessly. ONLY change was installing new Corsair Link.

No instructions anywhere for how to install the Corsair USBXp Driver when the software fails to do so on its own.


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