rmcog Posted February 21, 2019 Share Posted February 21, 2019 Keep getting a error with the Scimitar... Refer to screen shot. Have no idea on how to fix it. Any help appreciated thanks! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted February 22, 2019 Corsair Employee Share Posted February 22, 2019 Does it work fine when unplugged and reconnected? If not, create a ticket and we'll throw you the firmware, as it could be a firmware issue with the mouse. Link to comment Share on other sites More sharing options...
rmcog Posted February 22, 2019 Author Share Posted February 22, 2019 Normally it works fine after i restart the icue software. The icon temporarily goes back to normal. Link to comment Share on other sites More sharing options...
rmcog Posted February 24, 2019 Author Share Posted February 24, 2019 Bump........... Link to comment Share on other sites More sharing options...
rmcog Posted March 3, 2019 Author Share Posted March 3, 2019 Any help on this issue? It works fine for 5-10 mins after i disconnect and reconnect it. Then the issue reoccurs. Link to comment Share on other sites More sharing options...
rmcog Posted March 4, 2019 Author Share Posted March 4, 2019 Think i may have found the issue2019-03-03T23-44-30.log Link to comment Share on other sites More sharing options...
rmcog Posted March 4, 2019 Author Share Posted March 4, 2019 Also getting this 2019-03-04T01:50:48 W cue.event_listenners.mouse_event_listener: Wrong mouse move event in calibration process: CorsairDevice("SCIMITAR PRO RGB") Any help would be appreciated Link to comment Share on other sites More sharing options...
H100iuser Posted March 4, 2019 Share Posted March 4, 2019 Pulled out my mouse from storage and tested it. Updated the firmware and ran calibration. No errors so far. Maybe the mouse firmware is corrupt. Have you tried forcing firmware update again? Do update to the latest software version, it might fix the problem. Link to comment Share on other sites More sharing options...
rmcog Posted March 4, 2019 Author Share Posted March 4, 2019 Pulled out my mouse from storage and tested it. Updated the firmware and ran calibration. No errors so far. Maybe the mouse firmware is corrupt. Have you tried forcing firmware update again? Do update to the latest software version, it might fix the problem. Ok will try it out and get back to you. Link to comment Share on other sites More sharing options...
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