Corsair Vengeance Pro RGB not showing up in iCue

[PJH]

Originally Posted by Dayspring

I'm having the same issue - I tried the Vengeance Pro RGB RAM in my ASUS X99 system. Two different BIOS, 3 different versions of iCUE - still not showing up. Doesn't show up in AURA either. And yes, SPD Write is enabled in BIOS.

Tried the same RAM in a completely different system (AMD B350 ASUS board) and it doesn't show up in iCUE there either.

There's something screwed up here.

Hey, hey!

X99 boards are not supported.

Not sure why the attachment is not showing up, but here is confirmation from Corsair about it in the link.

https://i.imgur.com/dJy4L20.jpg

[SlowGTi]

Originally Posted by Guillermo88

I have the same problem here open up a ticket a week ago and still hasn't been resolved. Im not sure if the issues is with asus or corsair downgrade the bios version 4024 and seem to work just fine but Version 4207 doesn't seem to like it I think we are just going to have to wait for a update.

If you updated BIOS try rolling it back after I did that on my Crosshair VI hero it showed in iCue

[RiverM]

Originally Posted by RiverM

Which BIOS version do you have? I have the same motherboard and close RAM, 3000C15 model. The RAM RGB would not light up with the latest 4207 BIOS unless I first put the RAM into my B250 PC where it lights up fine and then transfer it to my X470 PC, where it will light up with the lighting profile in the B250 PC but is not shown in iCUE and cannot change the lighting profile. Eventually the RGB will go out after making BIOS adjustments and reboots.

However, the RAM RGB had full control and was seen in iCUE in my X470 PC when using BIOS version 4018 while keeping the latest 18.10.20.02 chipset drivers. Rolling back to BIOS 4018 brings back to AGESA 1002a, where AGESA 1006 entered in BIOS 4204.

TL:DR
-BIOS 4207 will offer improvements for memory configurations (AGESA 1006 support) among other system improvements, but likely won't show the RGB RAM in iCUE, thus no RGB control.

-BIOS 4018 (AGESA 1002a support) will offer full RGB RAM control.

The latest release of iCUE, version 3.11.114, is now showing Vengeance RGB Pro RAM on the ASUS ROG Strix X470-F Gaming motherboard running the latest ASUS BIOS, V-4207. Upon updating the iCUE software moments ago the RAM is now in sync with all my other Corsair devices. Thank you Corsair iCUE team.

EDIT: I spoke too soon. After a couple of reboots the RAM is not showing up in iCUE but the RAM is still lit, but back to the previous lighting profile setup in an older BIOS version. :/

[aujagor]

Having a similar issue with my Crosshair Hero VII Wifi. Issue is compounded, I believe, due to being afflicted by the iCue/CPUID crash issue as well:

Latest BIOS versions lock out Vengeance Pro RGB control completely. They don't even show up in iCue. Tried rolling back to 0804, as many were stating that version worked for them. Worked for a bit, then back to crash issues (black screening.) Per the black screen threads, renamed the CPUID dll's in iCue, then they went away again. Guessing that the RAM is controlled via CPUID, which would explain it disappearing as soon as I rename those dll's.

If I had to choose, of course I'd rather have a stable system than controllable RGB RAM (especially since I have one stick that seems to randomly lag behind the rest, not much, but enough to send my OCD into overdrive.) That being said, if I could get both to work I would be a very happy camper indeed.

[zstoichev]

Having a similar issue with my ASUS Crosshair Hero VII Wifi. BIOS rolling back to 1002 has resolved it. both 1103 and new 1201 do not show RAM in iCUE. But it must be addressed; not sure in iCUE or BIOS.

[Jasp88]

Originally Posted by zstoichev

Having a similar issue with my ASUS Crosshair Hero VII Wifi. BIOS rolling back to 1002 has resolved it. both 1103 and new 1201 do not show RAM in iCUE. But it must be addressed; not sure in iCUE or BIOS.

Thanks! Had the same issue, but thanks to your reply, mine is working now aswell :)

[travis8814]

Same problem here ASUS PRIME X470-PRO. Older versions show the ram up in ICUE. Newest bios (4207) doesn't show the ram in ASUS AURA or CORSAIR ICUE. There is no DRAM SPD Write option (not sure if this has to do with it).

This really will be a problem in the future, especially with the 3rd gen Ryzens coming out (meaning it will require the latest BIOS to be able to handle the new CPU's with these motherboards).

I've created a ticket through CORSAIR and ASUS for this.

[Cpt.Planet]

Originally Posted by travis8814

Same problem here ASUS PRIME X470-PRO. Older versions show the ram up in ICUE. Newest bios (4207) doesn't show the ram in ASUS AURA or CORSAIR ICUE. There is no DRAM SPD Write option (not sure if this has to do with it).

This really will be a problem in the future, especially with the 3rd gen Ryzens coming out (meaning it will require the latest BIOS to be able to handle the new CPU's with these motherboards).

I've created a ticket through CORSAIR and ASUS for this.

It's something that AMD changed in the base code of the bios. Corsair knows the issue and is working on it.

[gruff82]

Am having the same problem after updating to latest bios on asus strixx b450i. Icue can no longer detect my vengeance rgb pro.

[sonndamo]

I built my system with the ROG Crosshair Hero 7 about 4 months ago, tried updating to 1103 and the new 1201. Each time iCue fails to detect the RAM. I know someone mentioned Corsair has been working on it but given this afflicted 1103 as well this has been going on for sometime very curious how long it will take to address

[Evilsea]

Had the above problems with latest Asus bios update. Reverted back to 4024 and all is good.This was on a X370F board.