Jump to content
Corsair Community

System only recognizes 1 of 3 RAM modules


St4tiK

Recommended Posts

System normally recognizes 12GB of RAM however upon booting today only 4GB was being recognized.

The RAM was purchased from NCIX on 11/11/10.

 

I tested each module of RAM on the system individually and found that the system would successfully boot with only 1 of the 3 modules.

 

Inspecting the two other modules I found the following:

Module 1

http://img713.imageshack.us/i/20110228170509662.jpg

Module 2

http://img716.imageshack.us/i/20110228170538404.jpg

http://img88.imageshack.us/i/20110228170623629.jpg

 

The system will not boot with either of these modules.

The motherboard lights up and the fans spin, however nothing appears on the monitor and the DRAM light on the motherboard has a solid red light.

 

Currently the system boots with all 3 RAM modules inserted but still only recognizes 1 module in the BIOS.

 

I have yet to run memtest but my concern is that memtest will only see the one working module as that's the only one that shows up in BIOS.

 

I'm wondering how I should proceed.

Thank you in advance for your time.

Link to comment
Share on other sites

  • Corsair Employee
You might try and clean the modules with a pencil eraser and if that does not solve that please use the link on the left and request an RMA and we will be happy to replace the whole set.
Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...