MintE Posted April 9, 2016 Share Posted April 9, 2016 I wanted to clean my keyboard today so I started removing all of the keycaps using the provider puller. I started with the normal keys (A, S, etc) and then tried the spacebar, initially I couldn't get it to budge so I moved on to the other stabilized keys (such as backspace, shift, enter, etc). I was able to remove these with ease and eventually I had every key but the spacebar removed. I decided to give removing it another go however this time it actually came off. At first I was happy to have all of the keys removed however when I turned the key over the two black pegs on either side came off with the spacebar. So I decided to remove those from the spacebar and I ended up needing to use a pair of pliers. I'm reasonably certain they were glued in. Pictures can be found here: http://imgur.com/a/cHa3s The primary motivation for removing the space bar is that some staples fell into the hole underneath the space bar and it was impossible to get at the hole with the space bar still on. I was wondering if there was anything that could be done about the broken spacebar. Link to comment Share on other sites More sharing options...
Inheritance Posted April 10, 2016 Share Posted April 10, 2016 Uh... Nothing should be glued in to the space bar keycap. I dont think theres anything you can do other then RMA it or buy a replacement stabilizer. If you replace it yourself you will void the warranty. Link to comment Share on other sites More sharing options...
MintE Posted April 10, 2016 Author Share Posted April 10, 2016 Like I said I'm only guessing it was glued. After I removed the space bar I had to use a pair of pliers to remove the black pegs that broke off. It took a very unreasonable amount of force to remove them and I ended up cutting my finger! I did a bunch of googling around and I couldn't find anything on removing the space bar on a strafe rgb. And yeah I just posted this thread to see if anyone else had run into this issue and I plan on contacting Corsair on Monday. Link to comment Share on other sites More sharing options...
Corsair Jay Posted April 10, 2016 Share Posted April 10, 2016 Hi MintE, Sorry to read about the Spacebar stabilizer. Before you contact us on Monday, please submit a ticket for an RMA and attach your receipt on the ticket so our support team can review your RMA. Here's the LINK to our support page. Link to comment Share on other sites More sharing options...
maxis123 Posted July 3, 2016 Share Posted July 3, 2016 same issue here except even when my spacebar came out i still can't remove one of those broken black thing even with pliers, it's like molded in space key.. how did you solve your problem ? Link to comment Share on other sites More sharing options...
Toasted Posted July 3, 2016 Share Posted July 3, 2016 See Corsair Jay's post above to resolve your issue. Link to comment Share on other sites More sharing options...
chilau1 Posted July 26, 2016 Share Posted July 26, 2016 I wanted to clean my keyboard today so I started removing all of the keycaps using the provider puller. I started with the normal keys (A, S, etc) and then tried the spacebar, initially I couldn't get it to budge so I moved on to the other stabilized keys (such as backspace, shift, enter, etc). I was able to remove these with ease and eventually I had every key but the spacebar removed. I decided to give removing it another go however this time it actually came off. At first I was happy to have all of the keys removed however when I turned the key over the two black pegs on either side came off with the spacebar. So I decided to remove those from the spacebar and I ended up needing to use a pair of pliers. I'm reasonably certain they were glued in. Pictures can be found here: http://imgur.com/a/cHa3s The primary motivation for removing the space bar is that some staples fell into the hole underneath the space bar and it was impossible to get at the hole with the space bar still on. I was wondering if there was anything that could be done about the broken spacebar. Hey man I have the exact same problem, I pulled my space bar key cap out with force and broke the stabilizers with it. Now my space bar key feels very weird and is hard to game on it. Did you ever get this problem fixed? Link to comment Share on other sites More sharing options...
IvanCupa Posted August 4, 2016 Share Posted August 4, 2016 Happened to me few minutes ago. It's covered by warranty? Can i get the RMA / repair? Damn Corsair! Why you glued the stabilizer stem into the spacebar keycaps. Such a shame. Link to comment Share on other sites More sharing options...
ScarredMecha Posted August 5, 2016 Share Posted August 5, 2016 You gotta wiggle when pulling out your keys, guys. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted August 5, 2016 Corsair Employee Share Posted August 5, 2016 Happened to me few minutes ago. It's covered by warranty? Can i get the RMA / repair? Damn Corsair! Why you glued the stabilizer stem into the spacebar keycaps. Such a shame. It is not glued onto the stabilizers. You have to very careful when removing them. If your stabilizer is damaged, submit a RMA and provide a receipt for a replacement. Link to comment Share on other sites More sharing options...
25LSD25 Posted February 17, 2017 Share Posted February 17, 2017 Sorry I revived this old thread. Just happened to mine too :( Removed the spacebar carefully wiggling it. Put it back in and now it doesn't feel right. Sounds very clacky and it doesn't press all the way down. I bought it in Feb 2016, but I don't have the receipt anymore. I ordered the new k95 platinum instead. Can anyone who has the keyboard, or anyone from Corsair confirm that the new keyboards don't have this kind of spacebar? Link to comment Share on other sites More sharing options...
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