Wezelkrozum Posted May 8, 2014 Share Posted May 8, 2014 Hello, Today I received my replacement vengeance 2100. After fully charging the headset I plugged in the usb connection stick and the 2.0.25 as well as the 2.0.26 driver didn't recognize the stick. When I manually selected the driver located at "C:\Program Files (x86)\Corsair\Corsair Headset Software\Driver\Package" for the hardware listed as "Vengeance 2100" Windows tells it couldn't find a compatible driver in the folder. As Android developer I'm familiar with the - The hardware id doesn't match the compatible hardware list of the ADB driver, so add the hardware id to the list - hack, so I thought I would give it a try. After finding out the last part (&MI_00) of the hardware id that the driver is searching for is missing in the usb stick's id I changed the following: [Corsair.NTamd64] %Vengeance2100% = CorsairDevice,USB\VID_1B1C&PID_0A0A&MI_00 into [Corsair.NTamd64] %Vengeance2100% = CorsairDevice,USB\VID_1B1C&PID_0A0A As expected the driver does now correctly recognize the usb stick as a compatible device. So I installed the driver for the device, but Windows is throwing out 2 errors repeating after each other. Code 10: This device cannot start. (This message is shown for approximately 7 seconds) Code 45: Currently this device is not connected to the computer. Reconnect the device. (This message is shown for approximately 1 second) So, now is my question: Can I change something on the software side to make it work again or is the usb stick dead on arrival?:mad: Link to comment Share on other sites More sharing options...
Toasted Posted May 9, 2014 Share Posted May 9, 2014 Try the USB dongle on a different USB port, using Device Manager, check if the hardware id matches the original line in the driver file. If it doesn't, request an RMA to replace the USB dongle. Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 9, 2014 Author Share Posted May 9, 2014 I've tried it on several USB poets. None of them seem tot work. I'll try the dongle on another PC in a couple hours. Any other ideas ? Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 9, 2014 Author Share Posted May 9, 2014 I've tried it on another pc and it works. So the hardware is fine. I think the problem is or a Windows 7 issue or it's because I had the Corsair Vengeance 2000 headset before on this pc. So the question is. What do I have to delete/clean up to make this work? Link to comment Share on other sites More sharing options...
Yellowbeard Posted May 9, 2014 Share Posted May 9, 2014 Fully uninstall all the Corsair software relating to either the 2000 or 2100. Then, after a reboot, try the dongle again just with the Windows drivers. Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 9, 2014 Author Share Posted May 9, 2014 Fully uninstall all the Corsair software relating to either the 2000 or 2100. Then, after a reboot, try the dongle again just with the Windows drivers. I should have mentioned I tried that aswell. I rebooted the system several times. Installed all the Windows 7 updates. Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 10, 2014 Author Share Posted May 10, 2014 The only difference I can find between the 2 pc's is that the pc that gets the wrong hardware id has Windows 7 ultimate, and the pc that gets the right hardware id runs on Windows 7 Premium. But that shouldn't be a problem at all. What can I do? Link to comment Share on other sites More sharing options...
Toasted Posted May 11, 2014 Share Posted May 11, 2014 Latest BIOS and chipset drivers? Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 11, 2014 Author Share Posted May 11, 2014 Latest BIOS and chipset drivers? Yup, got that. Link to comment Share on other sites More sharing options...
Toasted Posted May 12, 2014 Share Posted May 12, 2014 Try this and see if it helps. http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 12, 2014 Author Share Posted May 12, 2014 Try this and see if it helps. http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html Thanks for the help so far. I follow the instructions, but it didn't fix the problem. The headset is still showing up with the wrong hardware id: http://i.imgur.com/Mowr90N.png It should be %Vengeance2100% = CorsairDevice,USB\VID_1B1C&PID_0A0A&MI_00 Like it is defined in the driver info file "C:\Program Files (x86)\Corsair\Corsair Headset Software\Driver\Package\corsveng2k.inf" Link to comment Share on other sites More sharing options...
Toasted Posted May 13, 2014 Share Posted May 13, 2014 It may be the OS, but i'm not quite sure. Put in a support ticket to Corsair and see if they have any ideas. Posting your issue in other forums may also allow you to find a solution quicker. Link to comment Share on other sites More sharing options...
seadog132 Posted May 18, 2014 Share Posted May 18, 2014 I had a similar problem with mine and this is what I found out and might be the same with you. The dongle cradle is bad. I didn't think about that, I thought it may be my usb header on my mother board. So I lent it to a friend to check out and that is what he found out. It was doing the same thing with him. So instead of using the cradle he just plug the dongle straight into the computer. Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 19, 2014 Author Share Posted May 19, 2014 I had a similar problem with mine and this is what I found out and might be the same with you. The dongle cradle is bad. I didn't think about that, I thought it may be my usb header on my mother board. So I lent it to a friend to check out and that is what he found out. It was doing the same thing with him. So instead of using the cradle he just plug the dongle straight into the computer. Thanks for sharing your view on the subject. However I've tried it with and without the cradle, and for me the results doesn't change. Link to comment Share on other sites More sharing options...
Wezelkrozum Posted May 20, 2014 Author Share Posted May 20, 2014 Well, I FOUND THE SOLUTION! I stumbled on a thread at Microsoft while I was searching for another problem I had with my Windows 7. The usb.info file was missing in C:/Windows/Inf/ which made Windows 7 unable to download any drivers. If someone has the same problem as me in the future. Here is the solution: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/previously-known-usb-devices-stop-being-recognized/b9951796-1b8d-4786-8c94-a7ca5a91cc26 Link to comment Share on other sites More sharing options...
Toasted Posted May 21, 2014 Share Posted May 21, 2014 Good to hear your issue is resolved. Thanks for posting the fix as well. Link to comment Share on other sites More sharing options...
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