Bhaalspawn Posted September 5, 2018 Share Posted September 5, 2018 so the ram arrived today. i immediately tried some effects / combinations. unfortunately the white doesn't seem to be good. it's not uniform there are sposts where the white seems to be a bit yellow and in particulare in the center of one stick i have a segment where the white is clearly pink/orange apart from sending this RAM back to the vendor and then try with another package..is there something we can do? i mean,i just bought them,the vendor can't know if the colors are ok or not and we can't keep trying. i know the white can be tricky if it's not pure white but that segment is unacceptable. is possibile to send the stick to someone and get back one with good white? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted September 6, 2018 Corsair Employee Share Posted September 6, 2018 so the ram arrived today. i immediately tried some effects / combinations. unfortunately the white doesn't seem to be good. it's not uniform there are sposts where the white seems to be a bit yellow and in particulare in the center of one stick i have a segment where the white is clearly pink/orange apart from sending this RAM back to the vendor and then try with another package..is there something we can do? i mean,i just bought them,the vendor can't know if the colors are ok or not and we can't keep trying. i know the white can be tricky if it's not pure white but that segment is unacceptable. is possibile to send the stick to someone and get back one with good white? Submit a ticket and we may be able to solve it through a FW reflash. -Art Link to comment Share on other sites More sharing options...
Bhaalspawn Posted September 6, 2018 Author Share Posted September 6, 2018 Submit a ticket and we may be able to solve it through a FW reflash. -Art Where? how? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted September 7, 2018 Corsair Employee Share Posted September 7, 2018 Where? how? Sorry about not adding more info. Support.corsair.com Link to comment Share on other sites More sharing options...
Bhaalspawn Posted September 8, 2018 Author Share Posted September 8, 2018 i tried that yesterday but i keep getting a white page with "bad request" the address is https://sso.corsair.com/idp/AuthnEngine so i used this https://www.corsair.com/it/it/company/contact/?form=Customer%20Support is it ok?? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted September 9, 2018 Corsair Employee Share Posted September 9, 2018 i tried that yesterday but i keep getting a white page with "bad request" the address is https://sso.corsair.com/idp/AuthnEngine so i used this https://www.corsair.com/it/it/company/contact/?form=Customer%20Support is it ok?? Go directly to support.corsair.com, try another browser if possible. Link to comment Share on other sites More sharing options...
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