m4x1626863661 Posted August 28, 2018 Share Posted August 28, 2018 Hi, can you please check the RMA number provided? I've already received the replacement product providing my credit card details but since I've returned the defective one I've received an email regarding the shipment of a new unit! Can you please check and void the original charge? Regards Link to comment Share on other sites More sharing options...
m4x1626863661 Posted August 30, 2018 Author Share Posted August 30, 2018 Customer service told me that the replacement has been shipped, not recognizing my original question of the credit card charge for the pre-shipment of the replacement! Please can someone help me? Thanks Link to comment Share on other sites More sharing options...
m4x1626863661 Posted September 5, 2018 Author Share Posted September 5, 2018 That's very strange. After 6 days and returned the defective product, returned your wrong replacement product support told me you have received a pair of shoes! The packages has been sealed and with the original packing list inside, however I haven't received yet my credit card refund. Now I will move with my bank in order to reobtain the scammed amount. That's a very bad policy Corsair! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted September 7, 2018 Corsair Employee Share Posted September 7, 2018 Hello m4x!, I am sorry to hear that, if you can reply back to your ticket with a good time for us to contact you regarding this issue we can better assist you with the ARMA refund. Thanks, Wootaru Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.