Scrooge Posted December 5, 2012 Share Posted December 5, 2012 Hi, I have problem with me new Vengeance 2000 when it's charging, the microphone make dirty noise like this : http://vocaroo.com/i/s0S7kv0CKTwB I tested another cable and usb port and don't fix this problem, Have you already had this problem, if yes how you fix it? Thanks for your help Ps : Sorry for my poor english :!oops: Link to comment Share on other sites More sharing options...
Toasted Posted December 5, 2012 Share Posted December 5, 2012 Does it only happen when the headset is charging?Try it on another computer and see if the noise is still there. Link to comment Share on other sites More sharing options...
Scrooge Posted December 5, 2012 Author Share Posted December 5, 2012 Yes the noise is present only during chargingI tested charging on another computer and problem's still here. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 5, 2012 Corsair Employee Share Posted December 5, 2012 Does this issue occur with the mic boom up? Link to comment Share on other sites More sharing options...
Scrooge Posted December 5, 2012 Author Share Posted December 5, 2012 No, the problem is present only with the mic boom down and during charging. Link to comment Share on other sites More sharing options...
Toasted Posted December 6, 2012 Share Posted December 6, 2012 If you have recently purchased the headset, Contact your seller and ask if they can replace it for you. If not, request an RMA to replace it. Link to comment Share on other sites More sharing options...
Scrooge Posted December 6, 2012 Author Share Posted December 6, 2012 I bought in September but it's already been replaced for cracking problem :sigh!: Link to comment Share on other sites More sharing options...
TeslaMonger Posted December 15, 2012 Share Posted December 15, 2012 Ram Guy, I can also verify that this is a problem with Corsair Vengeance 2000 headsets, as I've noticed this on my headset as well. I'm assuming it has to do with the electrical flow from the wire into the headset causing interference for the microphone. I don't know if I was ignorant to this problem the first time around when I had my headset, but I had never noticed it until I had received my second pair after a RMA due to a cracked side. I personally can live with this issue, but if Scrooge cannot, then attempt returning it for another pair. Link to comment Share on other sites More sharing options...
Tribl Posted December 15, 2012 Share Posted December 15, 2012 Hi I just bought mine and i have the same noise while charging. The thing is that while me hearing this sound is bearable my mates i talk to in teamspeak hear it as well when i talk and from what they say its even worse for them. I also noticed that in teamspeak options where u can adjust the voiceactivation level that while the headset is not being charged the soundbar is low and only going up when u say something. As soon as u charge the headset the bar goes to a much higher level and u only need a whisper to activate the microphone. For a headset in this pricerange this is quite a disappointment :( Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 17, 2012 Corsair Employee Share Posted December 17, 2012 Hi I just bought mine and i have the same noise while charging. The thing is that while me hearing this sound is bearable my mates i talk to in teamspeak hear it as well when i talk and from what they say its even worse for them. I also noticed that in teamspeak options where u can adjust the voiceactivation level that while the headset is not being charged the soundbar is low and only going up when u say something. As soon as u charge the headset the bar goes to a much higher level and u only need a whisper to activate the microphone. For a headset in this pricerange this is quite a disappointment :( Do you have this same issue persist on a different machine? Link to comment Share on other sites More sharing options...
wyatt9910 Posted December 18, 2012 Share Posted December 18, 2012 My Vengeance 2000 is doing the same thing. Makes that exact same noise when charging while microphone is active. If the microphone is muted, it doesn't happen. Everything works fine when it is not charging. I love it so far except for this very annoying problem. I have tested on different PCs also. Link to comment Share on other sites More sharing options...
Tribl Posted December 18, 2012 Share Posted December 18, 2012 i tried it on a laptop. and my PC and on different usb ports. I even tried charging it with an iphone charger nothing helps, as soon as you activate the microphone the buzzing(droning?) sound returns Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 18, 2012 Corsair Employee Share Posted December 18, 2012 Fill out a RMA Tribl and Wyatt, and we'll get it exchanged for you. Link to comment Share on other sites More sharing options...
TeslaMonger Posted December 21, 2012 Share Posted December 21, 2012 I don't believe RMAing it will do anything if this is an issue across all Vengeance 2000 headsets. Is this not something that happens on all of them? If so are we just three unlucky people? Link to comment Share on other sites More sharing options...
wyatt9910 Posted December 21, 2012 Share Posted December 21, 2012 I went with a more expensive headset to escape problems, but now there's this. I know 3 people with this headset and theirs doesn't do it. I've just learned that I'm very unlucky. I got my RMA number. I'm waiting until after the holidays to send it back. I won't be really angry unless I get another one that does it too. Did we all buy from Amazon? Link to comment Share on other sites More sharing options...
Tribl Posted December 21, 2012 Share Posted December 21, 2012 you got your rma already ? hmm i havent, (case #5402994) and the "best" thing now the joints on both sides begin to get cracks, the whole thing is falling apart and its only 3 weeks old. from what i read in this Forum this seems to happen quite often as well, i'm wondering if a refund wouldnt be the more clever idea :( btw. i did buy from amazon as well. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 21, 2012 Corsair Employee Share Posted December 21, 2012 you got your rma already ? hmm i havent, (case #5402994) and the "best" thing now the joints on both sides begin to get cracks, the whole thing is falling apart and its only 3 weeks old. from what i read in this Forum this seems to happen quite often as well, i'm wondering if a refund wouldnt be the more clever idea :( btw. i did buy from amazon as well. Your RMA was approved on 12/18. Check your spam folder for the automated email to proceed. Link to comment Share on other sites More sharing options...
Tribl Posted December 21, 2012 Share Posted December 21, 2012 Your RMA was approved on 12/18. Check your spam folder for the automated email to proceed. You are correct I found it . my appologies Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 21, 2012 Corsair Employee Share Posted December 21, 2012 You are correct I found it . my appologies No worries. :D: Link to comment Share on other sites More sharing options...
wyatt9910 Posted December 24, 2012 Share Posted December 24, 2012 you got your rma already ? hmm i havent, (case #5402994) and the "best" thing now the joints on both sides begin to get cracks, the whole thing is falling apart and its only 3 weeks old. from what i read in this Forum this seems to happen quite often as well, i'm wondering if a refund wouldnt be the more clever idea :( btw. i did buy from amazon as well. I'm refunding. Cracked as well above the right ear cup. It is just hanging by the wire basically. Link to comment Share on other sites More sharing options...
Wahlin Posted December 25, 2012 Share Posted December 25, 2012 I also have this problem, and i have found the problem. This sound only occur when i have my computer plugged into a ungrounded outlet, if i plug the computer into a grounded outlet it disappear. So you might want to check if your computer is plugged into an grounded or ungrounded outlet. Link to comment Share on other sites More sharing options...
Scrooge Posted December 26, 2012 Author Share Posted December 26, 2012 I received my new Vengeance from RMA the 24 th december, The problem is still present but much weaker http://vocaroo.com/i/s1Brod5OuisL It's barely audible with a voip software Anyway i keep this headphone Thank a lot for your serious, the after-sales service is great :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 2, 2013 Corsair Employee Share Posted January 2, 2013 I also have this problem, and i have found the problem. This sound only occur when i have my computer plugged into a ungrounded outlet, if i plug the computer into a grounded outlet it disappear. So you might want to check if your computer is plugged into an grounded or ungrounded outlet. This may explain some of the issues that people see but we don't when we test it here in the labs. Link to comment Share on other sites More sharing options...
TeslaMonger Posted January 13, 2013 Share Posted January 13, 2013 I bought mine from Newegg, but either way I just found the problem. This noise only happens when your body, or the headset/wire comes in contact with a piece of metal. If I remove my feet from the iron/steel supports for my table, then the noise will cease until you touch your body against it again. This is an extremely strange issue... Is this how all headset are like, but I've simply never noticed? Ram Guy, I would appreciate a response to this one. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 14, 2013 Corsair Employee Share Posted January 14, 2013 That definitely sounds like a grounding issue with your system. I brought it up in another thread, but Tesla, try using the headset somewhere else at another location to see if it persists. Link to comment Share on other sites More sharing options...
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