Avari Posted October 8, 2015 Share Posted October 8, 2015 After flashing the firmware as instructed, the software told me to that it was in pair mode, and to press and hold the power button until LED indicators stop blinking. I have tried doing this several times and all that happens is the USB dongle keeps blinking and the "infomic" gets a green light on it as well as a red one. I have even held the power button for a couple minutes to no avail. Fix pls. Link to comment Share on other sites More sharing options...
Toasted Posted October 9, 2015 Share Posted October 9, 2015 Is the dongle in pairing mode? (Rapid flashing) You can get it into pairing mode using a paper clip by inserting it into the small hole pressing the button under the L.E.D. Once its in pairing mode (rapid flashing), press and hold the power button again until the headset pairs with the dongle. Make sure the headset is off as well before pairing. Link to comment Share on other sites More sharing options...
Avari Posted October 9, 2015 Author Share Posted October 9, 2015 Actually, the problem has been solved. I didn't realize that "the flashing light" meant the one on the dongle. Link to comment Share on other sites More sharing options...
Toxic505 Posted October 10, 2015 Share Posted October 10, 2015 After flashing the firmware as instructed, the software told me to that it was in pair mode, and to press and hold the power button until LED indicators stop blinking. I have tried doing this several times and all that happens is the USB dongle keeps blinking and the "infomic" gets a green light on it as well as a red one. I have even held the power button for a couple minutes to no avail. Fix pls. Can you PM me the instructions to flash the headset please? I am still waiting to hear back from Corsair. Link to comment Share on other sites More sharing options...
Ninjaging3r Posted October 15, 2015 Share Posted October 15, 2015 I have the same problem, updated to 33.0 and now my headphones (void) wont connect. The dongle is flashing and i tried to press the power button and nothing happens. Link to comment Share on other sites More sharing options...
Hoffax Posted October 15, 2015 Share Posted October 15, 2015 I have the exact same issue... when i first got the headset, i changed so when the headset is fully operational, the logo glows yellow all the time on standard. Now the logo literally just change its coulors to all the colours of the rainbow on a loop, while an indicator on the mic blinks red... Link to comment Share on other sites More sharing options...
Legit Posted October 15, 2015 Share Posted October 15, 2015 I managed to connect it by first pressing the button on the dongle until it flashes rapidly then holding the power button on the headset until it connected. Previusly I didn't HOLD the button on the headset, I just pressed it. Link to comment Share on other sites More sharing options...
Ninjaging3r Posted October 15, 2015 Share Posted October 15, 2015 My dongle was flashing and i thought it was rapidly, but it wasnt... did the same and now they work. Had to hold the paperclip a while in the dongle to get it to flash rapidly. Link to comment Share on other sites More sharing options...
alex88nguyen Posted October 15, 2015 Share Posted October 15, 2015 Same issue. Headphones worked like a dream. Ever since corsair released new firmware, I cannot get my headphones to pair. I have been through the forums all day :( Link to comment Share on other sites More sharing options...
legendani Posted October 15, 2015 Share Posted October 15, 2015 had the same problem, did the clip thing and now is working, thanks Link to comment Share on other sites More sharing options...
MyBraiNz Posted October 15, 2015 Share Posted October 15, 2015 Omg Corsair, thanks for breaking my £90 headset that i only bought last week, way to go! Wont connect, when switched on the rgb lights are always on, 2 infomic lights flashing all the time.. jesus why did u have to update the FW? I'll be sending these back if this isnt fixed by tomorrow, such a ballache from a company that has such good products :(: Link to comment Share on other sites More sharing options...
Bruhno Posted October 15, 2015 Share Posted October 15, 2015 Can everyone who gets to this thread who has the issue but is not reading through it please do these following steps explained a few times over the forum before posting. 1. Find something you can put into the dongle (the wireless connector) and hold it in, in the little hole until it starts to RAPIDLY BLINK, not the slow searching light and it's the dongle, not the headset. 2. Make sure your headset is turned OFF before doing this next step. 3. While the dongle is blinking in fast repetition, HOLD the power button on the headset and it should pair with each other once again. Has helped everyone who actually tried so far. Try it a few times if it fails. Link to comment Share on other sites More sharing options...
MyBraiNz Posted October 15, 2015 Share Posted October 15, 2015 Can everyone who gets to this thread who has the issue but is not reading through it please do these following steps explained a few times over the forum before posting. 1. Find something you can put into the dongle (the wireless connector) and hold it in, in the little hole until it starts to RAPIDLY BLINK, not the slow searching light and it's the dongle, not the headset. 2. Make sure your headset is turned OFF before doing this next step. 3. While the dongle is blinking in fast repetition, HOLD the power button on the headset and it should pair with each other once again. Has helped everyone who actually tried so far. Try it a few times if it fails. Thanks, at least someone here was able to give some simple instructions to fix this, i appreciate this. Something Corsair need to make more clear whether in the instructions/setup guide that comes in the box or a clearly stated webpage for people to go to. Im all up and running again :) Link to comment Share on other sites More sharing options...
NaChO-LiBrE-DK Posted October 15, 2015 Share Posted October 15, 2015 Can everyone who gets to this thread who has the issue but is not reading through it please do these following steps explained a few times over the forum before posting. 1. Find something you can put into the dongle (the wireless connector) and hold it in, in the little hole until it starts to RAPIDLY BLINK, not the slow searching light and it's the dongle, not the headset. 2. Make sure your headset is turned OFF before doing this next step. 3. While the dongle is blinking in fast repetition, HOLD the power button on the headset and it should pair with each other once again. Has helped everyone who actually tried so far. Try it a few times if it fails.Worked like a charm .. Thx for taking time to explain and for helping. . thumbs up :) Link to comment Share on other sites More sharing options...
Laserlasse Posted October 15, 2015 Share Posted October 15, 2015 Can everyone who gets to this thread who has the issue but is not reading through it please do these following steps explained a few times over the forum before posting. 1. Find something you can put into the dongle (the wireless connector) and hold it in, in the little hole until it starts to RAPIDLY BLINK, not the slow searching light and it's the dongle, not the headset. 2. Make sure your headset is turned OFF before doing this next step. 3. While the dongle is blinking in fast repetition, HOLD the power button on the headset and it should pair with each other once again. Has helped everyone who actually tried so far. Try it a few times if it fails. Soo, how screwed am I if this does not work after 10+ tries? Do get it to blink, but does not connect when starting the headphones:sigh!: Link to comment Share on other sites More sharing options...
Tomandresen Posted October 15, 2015 Share Posted October 15, 2015 After numerous failed tries with the smallest paperclip I could find, I was finally able to push the recessed button on the dongle using a small length of thin steel wire. Depending on where you live, the standard size of paper clip might not be adequately small/thin to properly do this. If you hit the recessed button properly, you'll feel it depress. If this doesn't happen, you'll need to use something thinner, like the steel wire I used. Link to comment Share on other sites More sharing options...
killercola Posted October 15, 2015 Share Posted October 15, 2015 Is the dongle in pairing mode? (Rapid flashing) You can get it into pairing mode using a paper clip by inserting it into the small hole pressing the button under the L.E.D. Once its in pairing mode (rapid flashing), press and hold the power button again until the headset pairs with the dongle. Make sure the headset is off as well before pairing. TY fixed for me Link to comment Share on other sites More sharing options...
coldblooded Posted October 16, 2015 Share Posted October 16, 2015 Hi guys, i tried to connect like... 20 times without any luck. Then i figured out what i was doing wrong. Do these steps: 1. Make sure your headset is OFF 2. Hold the reset button on the dongle (USB THINGY) in with a paperclip, earring or something else that will fit, until the dongle rapidly blinks. 3. Then hold the power button in on the headset UNTIL IT PAIRS <-- This is the keyword. I had to hold it for like... 15 seconds. Make sure to hold it in not only till the headset turns ON but until it PAIRS. Regards. coldblooded :D: Link to comment Share on other sites More sharing options...
Wakelius Posted October 16, 2015 Share Posted October 16, 2015 ^ works (: Link to comment Share on other sites More sharing options...
RetroMemory Posted October 16, 2015 Share Posted October 16, 2015 Can everyone who gets to this thread who has the issue but is not reading through it please do these following steps explained a few times over the forum before posting. 1. Find something you can put into the dongle (the wireless connector) and hold it in, in the little hole until it starts to RAPIDLY BLINK, not the slow searching light and it's the dongle, not the headset. 2. Make sure your headset is turned OFF before doing this next step. 3. While the dongle is blinking in fast repetition, HOLD the power button on the headset and it should pair with each other once again. Has helped everyone who actually tried so far. Try it a few times if it fails. i just do this by these steps, and it connect succefully, i haven't use it for couple of days and even think it was broken! Link to comment Share on other sites More sharing options...
Svartz677 Posted October 25, 2016 Share Posted October 25, 2016 Okay so this may sound noobish but how do i make sure my headset is off? I have tried the pairing thing but my headset wont react to it, so the only thing i can think off is that it's still on... somehow Link to comment Share on other sites More sharing options...
Toasted Posted October 29, 2016 Share Posted October 29, 2016 If the headset is off, then the InfoMic and Side LEDS will not be on. You can also tell if its off by the side led when you turn it off, it will flash red once to indicate it turning off and green for powering on, etc. Link to comment Share on other sites More sharing options...
Vandelay88 Posted November 26, 2017 Share Posted November 26, 2017 Hi I have the same issue. Just bought brand new Corsair Void RGB pro 1. Tried resetting the usb stick +10 times(wont start blink fast) 2. Tried holding the on button for pairing on the headset, nothing happens. I see the headset is blinking faster. 3. Tried upgrading the firmware and reinstalling the software (deleted the CUE folder in appdata aswell) 4. Tried the same routine all over again after the fw update. Nothing. Seems like the USB stick is the problem? Next for me will be delivering this in buying another headset. This is very dissapointing as I really liked these headset and they are super comfortable. Hope you have a soulution for me. Link to comment Share on other sites More sharing options...
Toasted Posted November 27, 2017 Share Posted November 27, 2017 Try putting the dongle into pairing mode on another computer/USB port. Make sure you are depressing the button. There is a video reference available if you have not seen it yet. http://forum.corsair.com/v3/showthread.php?t=152550 Link to comment Share on other sites More sharing options...
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