T1 Racing chair faulty armrest

[chrishartmann]

Hi,

I took delivery of a new chair yesterday and the right arm rest has a fault. The thumb button to control forward/backwards movement of the arm rest appears to have a broken mechanism so do teeth don't engage to hold the arm rest in place. As a result, the arm rest moves back and forth freely.

I don't want to have to RMA the whole chair as it will be a complete pain to ship. Would it be possible to get a new arm rest sent out to me so I can replace the faulty one?

Thanks,
Chris.

[Corsair Mint]

They should be able to! Put in a ticket with support and they can help you out.

http://support.corsair.com