Apophis3 Posted October 31, 2018 Share Posted October 31, 2018 If you select the Lighting Effects tab for the K63 Wireless, iCUE shuts down and closes. Just updated the firmwares on my kb and Dark Core. Link to comment Share on other sites More sharing options...
hastegag Posted October 31, 2018 Share Posted October 31, 2018 (edited) I just tested it, I am typing this on a k63 wireless and didnt have an issue. Running an insider build of win 10. What version of windows are you using? Can you reproduce it and post logs? also was there any display scaling enabled? Edit 1 oh wait sorry i was on a previous firmware for the k63 trying now! Edit 2 http://www.smithany.com/k63lightingtabworking.png it seems to be working, but maybe something went bad with your firmware update or last cue install? does it persist? Edited October 31, 2018 by hastegag Link to comment Share on other sites More sharing options...
Apophis3 Posted October 31, 2018 Author Share Posted October 31, 2018 (edited) On 1809 Win 10 Pro 17763.107 Lighting tab works for Dark Core, but keeps causing app shutdown with K63 (wired, I normally use it in BT mode). I can try reflashing, but I doubt it's the issue. I also tried doing a repair install with iCUE, but still does it. EDIT: reflashed, still doing it. EDIT2: appears issue is with the old default profile. Making a new profile allows me access to the tab, so some old data is causing the crash. Was able to cause the profile to crash again by adjusting the kb lighting using the preset brightness levels. EDIT3: Setting lighting to "Ice Blue" in Settings causes shutdown. Everything works even with old profiles if it's set to "Blue" Edited October 31, 2018 by Apophis3 Link to comment Share on other sites More sharing options...
hastegag Posted November 1, 2018 Share Posted November 1, 2018 Hmm I had tried in wireless mode so I may toy with it in ice blue and see if I can reproduce it Link to comment Share on other sites More sharing options...
hastegag Posted November 1, 2018 Share Posted November 1, 2018 ...EDIT3: Setting lighting to "Ice Blue" in Settings causes shutdown. Everything works even with old profiles if it's set to "Blue" Yes, same results on my end, wired, USB dongle in, settings ice blue, click back on lighting effects -> instant crash. 18267 pre release of win 10 but I suspect that is irrelevant. Service Logs didn't yield much unless i over wrote them when i reloaded... Good bug find! Blue regular, non ice blue i have no issues with Link to comment Share on other sites More sharing options...
Apophis3 Posted November 1, 2018 Author Share Posted November 1, 2018 Thanks for confirming, just need confirmation from Corsair that they noticed this. Link to comment Share on other sites More sharing options...
mtornabruni Posted December 13, 2018 Share Posted December 13, 2018 hello,any news about it? i've the same problem...k63 corsair,win 10 ,all updated,firmware too.. icue crash evertime i go to illumination settings ,only with k63(i used another one,k95rgb corsair without problems) thnxs Marcello Link to comment Share on other sites More sharing options...
idgforum Posted December 23, 2018 Share Posted December 23, 2018 (edited) No problem here but FW v. 3.07 kick in a strange battery saving mode. After a couple second I must press a key to wake it up and in game this is make me dead many times. But unpick the "stop LED after...." fix it. Edited December 25, 2018 by idgforum Link to comment Share on other sites More sharing options...
UndeadBob Posted July 16, 2020 Share Posted July 16, 2020 First, sorry to be performing thread necromancy. I only made an account to post the fix to hopefully help any future lost souls like me. I bought a K55 about 6 months ago. Lighting tab crashed just like OP here. Never bothered diagnosing it until recently, but after several hours/days of trial and error on and off, I fixed this. Plug the keyboard into a USB 3.0 slot. It was still crashing occasionally at first, but it's solid after a reboot. Link to comment Share on other sites More sharing options...
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