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Old 01-18-2019, 09:37 AM
Lupin382 Lupin382 is offline
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POST ID # = 990372
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Default ticket #833865 - After about 2 months you haven't RESOLVE problem

I have keyboard corsair STRAFE RGB with problem of doublepress key and 1 led wrong..
I have contac support, with ticket #819402 at 04 december 2018 and after some test they answer me that need to ship for waranty, and all ok...

I have ask express RMA because i can't write without keyboard and i pay for new one until i send back my oldest...

ookk...they open another ticket #833865 and instead EXPRESS RMA is like "Very slow RMA".

i press on pay, confirm to use my cc info and "submit" and appear error:

"invalid ADDRESS bla bla bal" without insert any credit card info..

i have make video, after over 1 months and many question about address...they don't solve..

I WANT PAY FOR RMA EXPRESS but you don't resolve your problem with form...

Send me another way to pay..another link .... is like a joke...

i assembly pc and this is my first and last time with corsair
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File Type: png corsair error 2.PNG (33.3 KB, 23 views)
File Type: png corsair error 1.PNG (21.8 KB, 18 views)

Last edited by Lupin382; 01-18-2019 at 04:08 PM.
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Old 01-18-2019, 03:38 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello Lupin382,

I went and messaged the person from IT to see if we can get this resolved, Can you please try again? I am sorry for the inconvenience. I have also taken charge of your ticket so I can get back to you faster regarding the situation at hand.

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Old 01-18-2019, 04:07 PM
Lupin382 Lupin382 is offline
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Lupin382 Reputation: 10

yes thanks , you resolve my problem in 5 minutes.. i have make payment.
i edit my post and remove link youtube
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