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  #1  
Old 01-13-2019, 05:40 AM
credo credo is offline
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Default No response to opened ticket

Hello!

I've opened the ticket (#835975) on 01/08 (proof of purchase uploaded), haven't heard anything back yet, the ticket status is still open (no response from Corsair representatives).
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  #2  
Old 01-16-2019, 07:54 PM
Corsair CHA-Ching Corsair CHA-Ching is offline
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Hello,

I would like to apologize for the delayed response but it does look like our team has been able to respond back to your RMA ticket it has been approved. Additional details has been provided in the RMA ticket on how to proceed with the RMA process. If you have any further questions, please feel free to reach back out to us through the ticket.
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