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#1
01-06-2019, 04:27 PM
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Interesting problem with Commander Pro
Hello,
I am using Commander Pro to control my Noctua IPPC 3k PWM fans. For the most part it does a good job, and I can use it to spool the fans down to the bare minimum. Since installing, I've noticed that I have to restart the system/power off the system, to get all fans to be recognized. One specific fan port seems to never want to power on all of the time. When I bring up Corsair Link, the port is missing. if I power off it seems to come back. Checking over the specs of the fan on Noctua's website appears that they consume at full load .55A I've got 5 installed along with a D5 water pump that runs off of the power supply, and only passes PWM control. I figured this would have been an issue with firmware (which this needs to be updated), but I cannot download the firmware through Corsair Link app, as it just says, "Firmware download failed. Please retry!". I cannot seem to find where to pick up the firmware so I can flash it from local. Any help with this to see if it resolves my issues? Thanks, Michael 
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#2
01-06-2019, 08:35 PM
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The Noctua fans are known to have issues with the Commander Pro, unfortunately.
As for the firmware update, try downloading iCUE to update the firmware. Link is End-Of-Live and has been for about 9 months now.
__________________
Please click "Edit System Specs" and fill out your system info. This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair. Helpful Links and FAQs: Liquid Cooler FAQ | RGB FAQ and Sample Diagrams | Making/Repairing RGB Cables | iCUE Tips & Tricks
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#3
01-06-2019, 11:47 PM
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Hey DevBiker,
That worked for me. I was unaware that Link was EOL. What seems to be the issue with Noctua fans and the Commander Fan? Is it just how their fans work or something? I went with the IPPC fans because of the high high static pressure. Thanks, Michael
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#4
01-07-2019, 01:53 AM
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I'm not sure what the underlying root cause is ... I just know that we've seen a lot of issues with them here on the forum.
__________________
Please click "Edit System Specs" and fill out your system info. This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair. Helpful Links and FAQs: Liquid Cooler FAQ | RGB FAQ and Sample Diagrams | Making/Repairing RGB Cables | iCUE Tips & Tricks
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#5
01-07-2019, 07:57 PM
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Fair enough.
I am just a work around kind of guy. Thanks for your help. After updating the firmware, it appears all of my fans are running like they should. How do you like your TR 2950X? I am waiting for my 2990WX to come in (tomorrow). Thanks,
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#6
01-07-2019, 11:35 PM
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I absolutely freekin' love my 2950x!! So glad to see AMD relevant again.
__________________
Please click "Edit System Specs" and fill out your system info. This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair. Helpful Links and FAQs: Liquid Cooler FAQ | RGB FAQ and Sample Diagrams | Making/Repairing RGB Cables | iCUE Tips & Tricks
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