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  #16  
Old 07-05-2018, 10:54 PM
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Ah ... that would be the Corsair USBXP Driver. That's the driver for the cooler.
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  #17  
Old 07-06-2018, 12:06 AM
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Originally Posted by DevBiker View Post
Ah ... that would be the Corsair USBXP Driver. That's the driver for the cooler.
But it's not the cooler that isn't working. All of the monitoring on iCUE stops. As per OP, this issue isn't limited to just the cooler.
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  #18  
Old 07-06-2018, 07:57 AM
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But it's not the cooler that isn't working. All of the monitoring on iCUE stops. As per OP, this issue isn't limited to just the cooler.
The driver is required for monitoring. If the driver crashes/freezes/whatever, the monitoring will freeze.
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  #19  
Old 07-06-2018, 10:04 AM
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Originally Posted by DevBiker View Post
In any of these cases, are any of y'all running any other monitoring tools?
Aida? HWInfo? Anything else at all?

I typically see these issues when another monitoring app is trying to access the Corsair hardware. This causes a failure when the service tries to access the hardware at the same time and then things just go south from there.
No other monitoring Tools at all. iCUE can work well for hours and suddenly freez. Do i Close iCUE and Corsair Service and strart them up again it can go for a while then freezes again.
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  #20  
Old 07-06-2018, 01:08 PM
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The driver is required for monitoring. If the driver crashes/freezes/whatever, the monitoring will freeze.
Are you sure the Corsair USBXp driver is what would be needed to monitor Motherboard and CPU temps?
In any case, I did disable and re-enable the driver and it did nothing. Only a corsairservice restart in services will cause monitoring to work again. But it inevitably froze some time later anyway

Update: I restarted driver as you said, but also stopped the corsair service, AND closed icue. Then i turned icue back on without restarting service manually. EVGA XOC is on (but not the "HWM" hardware monitor) and the monitoring seems to be flawless so far. But I haven't minimized icue to tray yet (i usually minimize iCUE and later notice the monitoring stops after opening dashboard again)

2nd Update: iCUE's monitoring ran just fine for an entire day - never minimized it to tray since I got it working early today / late last night. I minimized it to tray an hour or two ago. I just opened it again to find that all the temperature and fan speed monitoring graphs are flat. i.e. monitoring has froze. Perhaps something in the minimizing to or being in a minimized to tray state, breaks it? It can't be bringing it out of minimized-to-tray, because all the graphs are flat, which means it happened a while ago.
Last edited by CasuallyIntense; 07-09-2018 at 01:25 AM. Reason: Update
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  #21  
Old 07-18-2018, 03:50 PM
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Just wanted to return and see if there was anything new. I am fairly certain I don't have any other monitoring tools running.

To add to CasuallyIntense comment, I have been leaving the dashboard open on another monitor. I never minimize iCUE to tray. When I was testing while playing Rocket League I would glance over at the graphs when some kind of stoppage in play would occur (goal, death, game over...) and that was when I'd see it happen.

I am kind of interested in the relation to the Corsair AIO because I have one also. Could someone clarify what they mean by restarting the driver? Device Manager disable and re-enable?
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  #22  
Old 07-18-2018, 05:28 PM
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We going to get an update on this anytime soon? I'm getting really tired of my temp monitoring freezing and skyrocketing my cpu package temps....
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  #23  
Old 07-19-2018, 04:22 AM
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Originally Posted by Rakshasas View Post
Just wanted to return and see if there was anything new. I am fairly certain I don't have any other monitoring tools running.

To add to CasuallyIntense comment, I have been leaving the dashboard open on another monitor. I never minimize iCUE to tray. When I was testing while playing Rocket League I would glance over at the graphs when some kind of stoppage in play would occur (goal, death, game over...) and that was when I'd see it happen.

I am kind of interested in the relation to the Corsair AIO because I have one also. Could someone clarify what they mean by restarting the driver? Device Manager disable and re-enable?
I didn't wanna add update after update especially since it looked like thread wasn't active anymore...
But since then, even having iCUE open and never minimized to tray, and restarting the corsair service, the monitoring graphs will still eventually flatline. Any hope i have of this software working properly is slowly diminishing
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  #24  
Old 07-19-2018, 09:32 AM
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I'm about ready to have a bat script run as a scheduled task every 30 minutes to force restart the services at this point.
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  #25  
Old 07-19-2018, 11:24 AM
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Did yall test this with 3.5.111?
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  #26  
Old 07-19-2018, 12:55 PM
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I didn't receive an update notification, but let me double check tonight whether or not I already am using that version or not.
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  #27  
Old 07-19-2018, 07:39 PM
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I was running 3.4.95. The old CUE software was very verbose with it's updates, this one looks like you need to manually check? I'll be sure to look frequently from now on.

I've finished the update and am now at 3.5.111. I'll report back with news when I have some.
Last edited by Rakshasas; 07-19-2018 at 07:48 PM.
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  #28  
Old 07-19-2018, 07:47 PM
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Ok that didn't take long at all. It has already frozen since previous post.
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  #29  
Old 07-19-2018, 07:55 PM
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Hum, ok well need Corsair James to follow up on this.
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  #30  
Old 07-19-2018, 08:06 PM
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Originally Posted by Rakshasas View Post
Ok that didn't take long at all. It has already frozen since previous post.
Your sensors are freezing because your service in Windows isn't working. Check to see if restarting the Corsair service helps and if it still happens, send me your logs via PM.
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