ofweb Posted May 19, 2013 Share Posted May 19, 2013 I have used this headset for around 6 months now and I am quite please with it. Until I reinstalled my laptop, now there is only sound in the left cup. I think it is a driver issue as the headset was working fine before I reinstalled. The software is also working, I think, it starts when i plugin the headset and here is no errors. The buttons on the cable works, the blue background light turns on and changes to red when i press the mute button. I tried moving the cable at all the connection points to see if there is a loose connection but the sound is fine in the left cup and the silence in the right cup is is constant. I have been very careful with the headset and never dropped it and it have never left the house. I can't find a solution anywhere. Windows claims that the driver is working. So I just tried reinstalling windows again with no luck, the headset is still not working. I know that other people have had problems with usb 3.0 ports, but that is all the laptop have and it was working perfectly before. I am using the headset with a asus n76nz with windows 7. Link to comment Share on other sites More sharing options...
Toasted Posted May 20, 2013 Share Posted May 20, 2013 If possible, try the headset on another computer and see if both speakers work. Link to comment Share on other sites More sharing options...
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