bLuNt_wAcO Posted February 27, 2019 Share Posted February 27, 2019 Good day all, Brand new M65 RGB Elite (1 day old) and having issue with mouse all of a sudden stops working. Lights on mouse are still on and changing colors but mouse cursor on screen doesn't move!! Windows Surface Book 2, WIN10 Anyone having same issue? Is the mouse defective? Thank you. Link to comment Share on other sites More sharing options...
Inheritance Posted February 28, 2019 Share Posted February 28, 2019 Does iCUE detect the mouse? If so try reflashing the firmware. If iCUE doesnt detect the mouse, unplug the mouse. Hold down the left and right click while plugging it in. iCUE should prompt you to update the mouse firmware. If that still doesnt work PM me your email. I will send you the steps and files for a hard firmware reset. Link to comment Share on other sites More sharing options...
bLuNt_wAcO Posted February 28, 2019 Author Share Posted February 28, 2019 Does iCUE detect the mouse? If so try reflashing the firmware. If iCUE doesnt detect the mouse, unplug the mouse. Hold down the left and right click while plugging it in. iCUE should prompt you to update the mouse firmware. If that still doesnt work PM me your email. I will send you the steps and files for a hard firmware reset. Thanks for the reply. I just re-flashed the firmware. I will test and report back to you. Thanks. Link to comment Share on other sites More sharing options...
transmaster Posted February 28, 2019 Share Posted February 28, 2019 Just purchased an M65 Elite excellent. I have one question is there a way of setting up a zoom in/out function using the scroll wheel. I have such a function on the Logitech M570. It is nice to have when reading lines of code. Link to comment Share on other sites More sharing options...
bLuNt_wAcO Posted March 1, 2019 Author Share Posted March 1, 2019 Does iCUE detect the mouse? If so try reflashing the firmware. If iCUE doesnt detect the mouse, unplug the mouse. Hold down the left and right click while plugging it in. iCUE should prompt you to update the mouse firmware. If that still doesnt work PM me your email. I will send you the steps and files for a hard firmware reset. Just to let you know, since yesterday after forcing the firmware update I have no more disconnects/issues. Hopefully this would be it. Thank you for your help. Link to comment Share on other sites More sharing options...
Inheritance Posted March 1, 2019 Share Posted March 1, 2019 Great! :D: Link to comment Share on other sites More sharing options...
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