Aviad Posted September 19, 2018 Share Posted September 19, 2018 Hi More the 1 week pass but I don't got any answer! Ticket #776941 please help! Link to comment Share on other sites More sharing options...
Aviad Posted September 19, 2018 Author Share Posted September 19, 2018 sent an answer there is a way yo chat or something more easy? I sent massage again how long until someone will answer me again? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted September 19, 2018 Corsair Employee Share Posted September 19, 2018 Hello Aviad, I have reached out to the agent regarding your ticket to see what options we can do for you. Please be patient as we are trying to resolve your issue. I check the forums often so the best way currently is through the forum post itself. Thanks, Wootaru Link to comment Share on other sites More sharing options...
Aviad Posted September 21, 2018 Author Share Posted September 21, 2018 Any help I don't want to give my credit card number! there is a way to get the glass? Link to comment Share on other sites More sharing options...
Aviad Posted September 23, 2018 Author Share Posted September 23, 2018 help?????? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted September 24, 2018 Corsair Employee Share Posted September 24, 2018 Hello Aviad, We have replied through the ticket, and in your situation that is the only way we can offer you a replacement. We have to set up an Advance RMA and that requires a credit card. Otherwise we have to go through the standard RMA which you clearly said on your ticket you cannot do since you have your computer setup in there with no other case to put it in. Thanks, Wootaru Link to comment Share on other sites More sharing options...
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