aindriu80 Posted August 26, 2018 Share Posted August 26, 2018 Hi, I'm getting 'Memory Error Detected ' messages when I run MemTest on my Corsair CMK8GX4M2B3200C16 Vengeance LPX 8 GB (2 x 4 GB) DDR4 3200. I bought the RAM back on January 7th 2018 and got an odd blue screen but I thought it was my PC case or cooler, now I have a after market cooler, it must be the RAM. I get this error : https://hcidesign.com/memtest/decayError.html/ver:6.1%20flag:1%20xb:0 I was trying to reproduce the error while typing this but my computer froze while running the test. My Ryzen 1200 is overclocked to 3.95ghz but the RAM is under the qualified vendor list. What can I do ? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted August 27, 2018 Corsair Employee Share Posted August 27, 2018 Go ahead and submit a support ticket for an exchange. -Art Link to comment Share on other sites More sharing options...
aindriu80 Posted August 28, 2018 Author Share Posted August 28, 2018 do i do that where I bought it (amazon uk) ? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted August 29, 2018 Corsair Employee Share Posted August 29, 2018 do i do that where I bought it (amazon uk) ? Support.corsair.com Link to comment Share on other sites More sharing options...
aindriu80 Posted August 29, 2018 Author Share Posted August 29, 2018 I just sent them an email thanks ! Link to comment Share on other sites More sharing options...
aindriu80 Posted August 30, 2018 Author Share Posted August 30, 2018 I sent them an email on the 28th but got no reply. https://www.corsair.com/us/en/warranty r m a s e r v i c e @ C o r s a i r . c o m (no spaces) Is that the right address ? (I'm from Ireland, I bought it on Amazon U.K website) Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted August 30, 2018 Corsair Employee Share Posted August 30, 2018 I sent them an email on the 28th but got no reply. https://www.corsair.com/us/en/warranty r m a s e r v i c e @ Corsair . c o m (no spaces) Is that the right address ? (I'm from Ireland, I bought it on Amazon U.K website) Submit a ticket please: support.corsair.com Link to comment Share on other sites More sharing options...
aindriu80 Posted August 30, 2018 Author Share Posted August 30, 2018 Thanks I got a ticket now ! Link to comment Share on other sites More sharing options...
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