jmccomas85 Posted January 11, 2019 Share Posted January 11, 2019 Create Ticket Form won't let me search for a part. Console says "An invalid form control with name='Incident.CustomFields.c.partnumber' is not focusable." Link to comment Share on other sites More sharing options...
Corsair Employee Corsair ManOfClay Posted January 12, 2019 Corsair Employee Share Posted January 12, 2019 I've reported this to Corsair IT. Thank you! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair ManOfClay Posted January 12, 2019 Corsair Employee Share Posted January 12, 2019 @jmccomas85: can you post what operating system/browser versions you're trying? Have you tried another browser? Link to comment Share on other sites More sharing options...
noops Posted January 12, 2019 Share Posted January 12, 2019 same. Can't create a ticket. used internet explorer 11, and the newest version of firefox. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 12, 2019 Administrators Share Posted January 12, 2019 I just tried on Win 10 (1803) using FF 63.0.3 and 64.0.2, Chrome 71.0.3578.98, IE 11.523.17134.0, and Edge. None had any issues creating a ticket. Tickets are coming in at their normal rate. jmccomas85 - did you type in anything for the part number? If so, what? noops - What version of IE 11 and FF? Please elaborate on what your issue is. Feel free to PM me if you'd rather not post something publicly. Link to comment Share on other sites More sharing options...
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