Popping noise in headset, and constant disconnect

VOID Wireless

 

It seems at times I can get no better than 4 minutes between the audio quality horribly dropping, then a disconnect.

 

Also, I'm getting this horrible popping sound in my headset. Almost like the popping from a vinyl disc from back when. It's non-rhythmic and over-rides any audio coming in. Tried other USB ports, on charger, off charger....anyone else having this, or have a solution maybe?

What firmware and CUE version are you on?

Do you have any other wireless devices near the dongle and headset?

Have you tried re pairing the headset to the dongle?

Do you have the latest chipset drivers, BIOS and Windows updates installed?

I also have a brand new VOID RGB, newest firmware update, unboxed it yesterday.

 

Since today I've got a popping noise - re-pairing the headset doesn't resolve it. I didn't change anything in my setup since yesterday.

 

Update: After a reboot, the issue was gone. Before it was a Windows woken up from sleep (S3). I can say that the popping noise only occurred right after the "confirmation noise" that CUE makes when it detects the headset. Will investigate further.

Also update your system specs as well;

http://forum.corsair.com/v3/profile.php?do=extra

 

Do you have the VOID Wireless Carbon or Yellowjacket or VOID USB headset?

Specs updated. Headset is VOID RGB Wireless USB Dolby 7.1 Carbon.

I would just make sure you have the latest chipset drivers and Windows updates installed and see if anything changes after.

There is nothing wrong right now. I will report back if it happens again - it only happened once yet, after a S3 sleep wakeup.