Fuzzles Posted October 7, 2012 Share Posted October 7, 2012 My headphones are currently beeping at me telling me it needs charging. When I plug them in, the light doesn't come on, instead the connector and the port on the headphones starts to get very hot to the point I can actually smell it. On top of that, I can hear something rolling around, side to side, like a little ball that's running along the round curvature of the ear cup. I've plugged it into regular USB and USB 3.0, What is going on with this headset? Link to comment Share on other sites More sharing options...
Toasted Posted October 7, 2012 Share Posted October 7, 2012 If you recently purchased the Vengeance 2000 contact your seller and ask if they can replace the headset for you. If not you can request an RMA to replace the headset. Link to comment Share on other sites More sharing options...
Fuzzles Posted October 7, 2012 Author Share Posted October 7, 2012 Amazon says my return window expired one week ago. I'll look into that RMA I suppose. Link to comment Share on other sites More sharing options...
jul3s Posted October 7, 2012 Share Posted October 7, 2012 Amazon says my return window expired one week ago. I'll look into that RMA I suppose. How old is your headset as amazon are obliged to give you the first 12 months. After this time (and within the warrantly period), Corsair will deal with it through their warrantly Link to comment Share on other sites More sharing options...
Fuzzles Posted October 7, 2012 Author Share Posted October 7, 2012 How old is your headset as amazon are obliged to give you the first 12 months. After this time (and within the warrantly period), Corsair will deal with it through their warrantly It's less than 2 months old, yet they say my return window is up. Link to comment Share on other sites More sharing options...
Wired Posted October 8, 2012 Share Posted October 8, 2012 jul3s, in the US and UK it's only 30 days. http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=901908 http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_502480_faq_ret?nodeId=1161002 Link to comment Share on other sites More sharing options...
jul3s Posted October 8, 2012 Share Posted October 8, 2012 jul3s, in the US and UK it's only 30 days. http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=901908 http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_502480_faq_ret?nodeId=1161002 True, Im in the Uk. but have had difficulties with electrical items failing in the past. Logitech G500 returned after failing when 8 months old. G930 failed 3 times in first year and returned to Amazon. Samsung screen developed dead pixels when 6 months old and Amazon replaced with no issues!!!! On a secondry note, do you have a RMA policy for the UK buyers? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 8, 2012 Corsair Employee Share Posted October 8, 2012 It's less than 2 months old, yet they say my return window is up. Fuzzles, I'd like to get the headset back for analysis. Can you fill out a RMA request and let me know your case number? We'll exchange it for you. Link to comment Share on other sites More sharing options...
Madok Posted October 10, 2012 Share Posted October 10, 2012 I had the same issues, mobo notified me of a power surge on a USB port moments after I plugged in the headset to charge and computer reboots, now it doesnt seem to work anymore, battery seems to be dead on the headset, the light turns on just for a quick blink before going off, tried to open a ticket but no one got back to me..in two days that is. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 10, 2012 Corsair Employee Share Posted October 10, 2012 I had the same issues, mobo notified me of a power surge on a USB port moments after I plugged in the headset to charge and computer reboots, now it doesnt seem to work anymore, battery seems to be dead on the headset, the light turns on just for a quick blink before going off, tried to open a ticket but no one got back to me..in two days that is. Madok, I approved your ticket. Have you ever had issues with that particular USB port? Link to comment Share on other sites More sharing options...
Madok Posted October 10, 2012 Share Posted October 10, 2012 Madok, I approved your ticket. Have you ever had issues with that particular USB port? No, plugged in a few devices in it, mainly USB sticks, and have my phone plugged in right now and it never caused me any trouble. Thanks btw! Link to comment Share on other sites More sharing options...
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