TazGod97 Posted February 16, 2018 Share Posted February 16, 2018 bought this headset yesterday, came in a bundle, everything else in the bundle works perfect, everything brand new, everything sealed, no problems what so ever, except the fact that every time I turn on my headset it says mic off. the mute button doesn't work at all? I've tried: restarting computer. fully charging headset (only reaches 93%). soft resting headset. uninstalling drivers/reinstalling drivers. force updating drivers. turning off cue. when i turn off cue, noise seem to happen when i press the mute button the led in the mic is off and the rgb effect is off. can hear stuff but still no sound through mic. i really don't want to have to travel 2 hours again to replace a $200 headset that should be working. so if there is any fixs please let me know, i spent all night looking and still can't find a solution. Link to comment Share on other sites More sharing options...
Toasted Posted February 16, 2018 Share Posted February 16, 2018 Double check and make sure the HID service is running. http://forum.corsair.com/v3/showthread.php?t=111492 Note: The microphone will automatically mute when the boom is up. Link to comment Share on other sites More sharing options...
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