alexwalter88 Posted June 7, 2012 Share Posted June 7, 2012 I just got these, plugged in the wireless USB device, plugged in the charge cable because I wanted to use them right away, and then I fired up the headset and installed the software and drivers. It's paired with the USB device, lights are solid blue, but I could get no sound. I tried turning turning off the headset by holding down the button, but nothing happened, I can't turn it off. Then I noticed that the charge light was solid amber, which is not mentioned in the quick start guide. If I unplug the charge cable the amber light remains on. I tried leaving it plugged in overnight, but it's still the same situation. So now I'm just waiting for the battery to completely discharge, and hopefully it works like the poster in the other related thread. Link to comment Share on other sites More sharing options...
Wired Posted June 7, 2012 Share Posted June 7, 2012 Did you fully charge it before its first use? Link to comment Share on other sites More sharing options...
alexwalter88 Posted June 7, 2012 Author Share Posted June 7, 2012 Nope, I assumed I could charge it and use it. Granted, I didn't read the quick start guide before using it which says to charge it fully before first use, but I still don't think it is correct behaviour for the headset to completely not function until you let it discharge fully after making this mistake. I'm sure many other new buyers will make the same mistake. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 8, 2012 Corsair Employee Share Posted June 8, 2012 http://www.corsair.com/en/vengeance-gaming/vengeance-gaming-headsets/vengeance-2000-wireless-7-1-gaming-headset.html Try to do the pairing reset under the FAQ and Support section. Link to comment Share on other sites More sharing options...
alexwalter88 Posted June 9, 2012 Author Share Posted June 9, 2012 After letting the headset fully discharge it is working correctly now, so I didn't get a chance to try the pairing reset. However, the first step is "Turn the headset off by pressing the power button until the blue indicator light below the power button goes out." I was unable to turn the headset off when the problem was happening. The blue power light was solidly on when not pressing the button and while holding down the button for 30 seconds. It never turned off. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 13, 2012 Corsair Employee Share Posted June 13, 2012 Thank you for the feedback. The headset is now working though? Link to comment Share on other sites More sharing options...
alexwalter88 Posted June 13, 2012 Author Share Posted June 13, 2012 Yes, the headset is working and I am very happy with it. The problem hasn't occurred again. Thanks. The headset has exceeded my expectations in all regards except for the software. But that's another story. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 14, 2012 Corsair Employee Share Posted June 14, 2012 Great. I'm glad to hear you like it. Please let us know if you require any further assistance. Link to comment Share on other sites More sharing options...
DAoG Posted July 2, 2012 Share Posted July 2, 2012 http://www.corsair.com/en/vengeance-gaming/vengeance-gaming-headsets/vengeance-2000-wireless-7-1-gaming-headset.html Try to do the pairing reset under the FAQ and Support section. I can't find "pairing reset" where is it? From my 2000, its just blinking blue under the On/off button. But the sound doesnt exist! Shouldn't it just be "plug n play"? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 2, 2012 Corsair Employee Share Posted July 2, 2012 Under normal circumstances, you will never need to manually "pair" the Vengeance 2000 with the included wireless USB adapter ("dongle"). However, if the status indicator on the dongle does not stop blinking, you can try pairing the dongle and the headset. Here's how to do it: Turn the headset off by pressing the power button until the blue indicator light below the power button goes out. Insert the wireless adapter into your PC's USB port. With the end of an unfolded paper clip, press the recessed pairing button on the wireless adapter. After about ten seconds, the indicator light on the wireless adapter will blink rapidly. Press and hold the power button on the headset for about ten seconds, until the headset indicator light blinks rapidly. The light on the wireless adapter will go solid blue, and the light on the headset will flash slowly (about two seconds between each flash) The headset and wireless USB adapter are now paired. Link to comment Share on other sites More sharing options...
DAoG Posted July 2, 2012 Share Posted July 2, 2012 Thank you, now it works. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 3, 2012 Corsair Employee Share Posted July 3, 2012 Great. Let us know if we can be of any further assistance. Link to comment Share on other sites More sharing options...
jmacguire Posted July 3, 2012 Share Posted July 3, 2012 Nice job, RamGuy. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 3, 2012 Corsair Employee Share Posted July 3, 2012 Nice job, RamGuy. Thanks! Praise keeps me driving. Link to comment Share on other sites More sharing options...
ProblematicHS1 Posted July 8, 2012 Share Posted July 8, 2012 I now have the same problem. I have been using this headset for a while, but for the first time the headset has locked up, meaning that both the blue light by the power button and the orange light by the mini-USB port are constantly on and pressing the power button doesn't do anything. Do I seriously have to wait for this whole thing to discharge? I think it's a pretty monstrous flaw that I cannot somehow yank the battery or do a hard reset somehow. Edit: The orange light by the USB port is on whether the USB cable is plugged in or not. Also the PC cannot recognize the device when the headset is locked up like this. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 9, 2012 Corsair Employee Share Posted July 9, 2012 I now have the same problem. I have been using this headset for a while, but for the first time the headset has locked up, meaning that both the blue light by the power button and the orange light by the mini-USB port are constantly on and pressing the power button doesn't do anything. Do I seriously have to wait for this whole thing to discharge? I think it's a pretty monstrous flaw that I cannot somehow yank the battery or do a hard reset somehow. Edit: The orange light by the USB port is on whether the USB cable is plugged in or not. Also the PC cannot recognize the device when the headset is locked up like this. What are your hardware system settings, OS, and what USB port are you using? Also, when first experienced the problem was it upon boot-up or did you encounter it during use? Link to comment Share on other sites More sharing options...
bdpope88 Posted July 11, 2012 Share Posted July 11, 2012 I am also experiencing the exact same problem, the headset has worked flawlessly for me for about 2.5 weeks. I have tried reboots, clean install of the drivers and to re-pair the devices. However, the headset was unresponsive during the re-pairing. I am running Windows 7 64-bit. As far as hardware, I have a custom build. Asus Z-68-V Pro/Gen3 Mobo, i5 2500k processor, 8 GB Ram, GTX 570 Video card. I have tried several different USB ports for both the charge cable as well as the wireless adapter. None of them remedy the problem. I left my computer on overnight and left the headset on the charger, the wireless adapter was not plugged in. Upon waking up, I plugged in the wireless adapter and took off the headset from the charger. That's when the charge light decided to not stop and the problems began. The computer detects each time when I plug the headset in and automatically chooses that device... however no audio comes through the headset, the mic doesn't work and the volume control doesn't work either. I have tried changing the volume manually to different levels to no avail. Thanks for the help. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 12, 2012 Corsair Employee Share Posted July 12, 2012 I am also experiencing the exact same problem, the headset has worked flawlessly for me for about 2.5 weeks. I have tried reboots, clean install of the drivers and to re-pair the devices. However, the headset was unresponsive during the re-pairing. I am running Windows 7 64-bit. As far as hardware, I have a custom build. Asus Z-68-V Pro/Gen3 Mobo, i5 2500k processor, 8 GB Ram, GTX 570 Video card. I have tried several different USB ports for both the charge cable as well as the wireless adapter. None of them remedy the problem. I left my computer on overnight and left the headset on the charger, the wireless adapter was not plugged in. Upon waking up, I plugged in the wireless adapter and took off the headset from the charger. That's when the charge light decided to not stop and the problems began. The computer detects each time when I plug the headset in and automatically chooses that device... however no audio comes through the headset, the mic doesn't work and the volume control doesn't work either. I have tried changing the volume manually to different levels to no avail. Thanks for the help. Try draining the battery (I know this isn't recommended) completely and then recharging the device completely. Let me know the results. Link to comment Share on other sites More sharing options...
kantarell Posted November 3, 2012 Share Posted November 3, 2012 I have the same problem (too eager to use, didn't fully charge). I have no sound but mic seems to work fine. I tried the pairing and the dongle stopped blinking, but there is still no sound, so I'm going to try draining the battery. Does anyone have an approximate time for it to drain without actually using the headset? Since I can't have sound on, I'm assuming it will take much longer than the 10 hours specified. Link to comment Share on other sites More sharing options...
Buzz2112 Posted April 20, 2013 Share Posted April 20, 2013 same problem here Link to comment Share on other sites More sharing options...
Toasted Posted April 21, 2013 Share Posted April 21, 2013 Let the battery discharge and fully recharge (green light) it before turning it on. Link to comment Share on other sites More sharing options...
Mastachief Posted May 11, 2013 Share Posted May 11, 2013 Same problem here too. Had it 2weeks now and the only difference last night was that i switched the power to my rig off at the socket whilst the headset was plug into the usb charger. Can't believe that you have to drain the headset completely before being able to use it again for such an expensive bit of kit this is a joke. Link to comment Share on other sites More sharing options...
l0nd0nm0nkey Posted August 19, 2013 Share Posted August 19, 2013 Same problem here. Been using them for 3-4 weeks with no issues (I was actually very happy with them until now). Cant turn the head set off, solid amber light. Is there a fix for this (other than waiting for the headset to fully discharge)? Link to comment Share on other sites More sharing options...
Toasted Posted August 20, 2013 Share Posted August 20, 2013 Unfortunately, there isn't a faster way to "reset" the headset. It will be a good feature to add into a future product similar to the V2000. Link to comment Share on other sites More sharing options...
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