Heero912 Posted March 7, 2015 Share Posted March 7, 2015 So, I've been waiting for the Vengeance K70 MX brown to actually ship, I placed an order near the end January and the order got promptly cancelled, I asked why and they told me some nonsense that wasn't clear at all, so I replaced the order, and after that it was stuck on processing for a whole month (due to it not being available), so yesterday, i got a notification from paypal that I had an invoice to pay from corsair so I went ahead and paid it... Now today all of a sudden I receive a full refund on the payment no further explanation... So I guess corsair just won't take my money... Good riddance I guess, won't have to deal with these kinds of issues again, just wished to express my discomfort here. Link to comment Share on other sites More sharing options...
wytnyt Posted March 7, 2015 Share Posted March 7, 2015 Why not call them,its always better than automation... Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted March 9, 2015 Corsair Employee Share Posted March 9, 2015 I just saw a post similar to yours earlier today. Are you from the UK? Link to comment Share on other sites More sharing options...
Heero912 Posted March 10, 2015 Author Share Posted March 10, 2015 Hello, I'm not from the UK, I'm placing the order from Honduras, and what confused me is that I got the invoice and everything this time from paypal and actually paid it just to have it refunded a day later, the first time it just got cancelled out right the same day Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted March 11, 2015 Corsair Employee Share Posted March 11, 2015 Alright, thanks. Now I am not the best guy to ask when handling webstore orders, BUT I'll go ahead and find out why your order got cancelled without any notification. Do you mind providing your order #? that way I can use it as a reference when I bring this up to our webstore team / customer service. Link to comment Share on other sites More sharing options...
Heero912 Posted March 12, 2015 Author Share Posted March 12, 2015 Hello, thanks for your help I really appreciate it, my order # is 700117315, just want to get this sorted out so maybe I can get my keyboard lol Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted March 12, 2015 Corsair Employee Share Posted March 12, 2015 Thanks Heero :) I'll go ahead and ping the guy who is in charge of web store orders and I'll get back to you. Link to comment Share on other sites More sharing options...
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