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  #16  
Old 12-12-2017, 12:37 PM
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Corsair Dustin Corsair Dustin is offline
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We'll be here if you need us. The sooner you take us up, the better, though, you don't want to get caught out during the holidays.
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  #17  
Old 12-14-2017, 07:10 PM
soulfirer soulfirer is offline
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Hi Dustin,

Yes, I have now come to the conclusion an advance replacement is needed.

There is definitely a fault with the one I have, it is too unstable and reboots randomly. I cannot trust it.

I have emailed support to ask how to go about the process, so we can get it done soonest.

Such a shame.

If you could keep an eye on the ticket, that would be very much appreciated.

Many thanks

Kevin
(Scotland UK)
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  #18  
Old 12-18-2017, 07:02 PM
soulfirer soulfirer is offline
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Well,

Having been frustrated with my machine which was both shutting down randomely as well as having issues booting up, getting worse.....

......

I pulled the trigger and agreed an express (advance) RMA with Corsair.
It’s onviously faulty, and simply not usable currently, so let’s get the replacement and hope it works better and is not from a faulty LOT, noisy fan, or other gremlin.

RMA processed 19th Dec, see if it gets here in time for Xmas!!

Kevin
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  #19  
Old 01-04-2018, 08:07 PM
soulfirer soulfirer is offline
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Well I said I would update the forum for completeness, so here is the update.

My old C1 1080ti was part of the faulty LOT batch, and had various issues covered elsewhere on this site, the most annoying being random reboots, blue or no screen, or not booting up.

I processed an advance RMA through Corsair, received a replacement unit very quickly, and was treated well by Kecia and Corsair Support.
They were most kind.

My faulty unit was repackaged and around 10th Jan should be back with Corsair.

The new unit has performed perfectly so far, just as I had expected the first to do. Not connected a rear Display Port to monitor yet, but everything else great.

My advice if you have a unit which is not right, is to speak to Corsair and see if an advance RMA swap out is possible or not. Process is pretty painless and quick, I delayed mine longer than I should.

Expensive little beasts, but so damn good looking and fast!!

Kevin
Scotland
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  #20  
Old 01-05-2018, 03:13 PM
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Sounds Great Kevin!, let us know when you have a chance to test out the Display Port :)
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