randolla Posted February 14, 2012 Share Posted February 14, 2012 It seems that after I save a profile, it will disappear a day or so later. I keep getting this message "Exception: Failed to load profile. Root element is missing" The proifiles are still listed, they just won't work. Does anyone know how to fix this? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 14, 2012 Corsair Employee Share Posted February 14, 2012 Go ahead and uninstall and reinstall the software. Link to comment Share on other sites More sharing options...
randolla Posted February 14, 2012 Author Share Posted February 14, 2012 I uninstalled the software but it kept all of my old profiles (the ones that would not work again) I will update regarding what happens going forward. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 14, 2012 Corsair Employee Share Posted February 14, 2012 What version of Windows are you using? And is it an English version or some other language? Link to comment Share on other sites More sharing options...
randolla Posted February 16, 2012 Author Share Posted February 16, 2012 So far so good. Link to comment Share on other sites More sharing options...
randolla Posted February 20, 2012 Author Share Posted February 20, 2012 It just happend again!! Of course I had it all set up the way I wanted. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 23, 2012 Corsair Employee Share Posted February 23, 2012 The new release of the software should address this as was mentioned previously. Link to comment Share on other sites More sharing options...
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