XLR8 Posted September 21, 2018 Share Posted September 21, 2018 I have a brand new glave rgb mouse just a few weeks old. From day one I have dang near all the issues and some that have been talked about on these forums. After thinking it was some kind of software/hardware issue on my PC and doing everything from disabling different software/hardware to reformatting my hard drive. I put any of the other mice (razer,logitec,steelseires) I have on my pc and all is fine! Is there a special driver I'm missing? Maybe somewhere I have missed on the site? What are the Corsair engineers doing to fix this issue. IMO I gave Corsair $50 bucks for nothing! Link to comment Share on other sites More sharing options...
DevBiker Posted September 22, 2018 Share Posted September 22, 2018 Can you be a bit more specific than "dang near all the issues"? What's going on? What's happening that is unexpected? Open ended issue reports like that make it very difficult for us to help you! Link to comment Share on other sites More sharing options...
XLR8 Posted September 22, 2018 Author Share Posted September 22, 2018 I do apologies, but I'm so frustrated. I have some freezes and what seems to be lost signal to the mouse. The lost signal issue is during start up on my pc, as I have to reboot 1-2 times to get the mouse t0 work. Then after I do get pass the startup, the mouse may work for 20 min. to 2 hours be for it starts not to track. The tracking issue is like this. I move my mouse in any direction, and it goes crazy. If I move the mouse and stop the pointer it keeps moving.Other times it just won't move for a second or two. I also hear the window chime that tells a user something has been disconnected or connected. My system 4790k gigabite motherboard 8mb G.Skilll ram msi rx570 gpu ssd windows 10 64bit. Link to comment Share on other sites More sharing options...
DevBiker Posted September 22, 2018 Share Posted September 22, 2018 Well, that's quite odd and I definitely understand the frustration. Have you tried plugging the mouse into a different USB port? How about forcing a firmware update? If neither of those work, you may want to contact Corsair Support or your reseller - you may have a defective unit. I can say that I've (personally) never seen that behavior with my Glaive. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.