xplode-bg Posted February 27, 2016 Share Posted February 27, 2016 I have 2 240GB Neutron XT bought from Amazon UK. One of them started to make problems. SMART reports that it is on 19% Health and have 97 bad sectors. http://i66.tinypic.com/2f090nb.png Also speed decreased Here is ATTO of the working one http://i68.tinypic.com/mm63r7.png and ATTO of the problematic one http://i67.tinypic.com/14eb9cg.png Weird thing is that Corsair SSD toolbox showed at first SMART as failed but no errors whatsoever http://i63.tinypic.com/1058mkj.png and now it shows OK http://i64.tinypic.com/2yw97cn.png And in the same time i can not format or delete partitions. So my questions are: Should i make RMA? Which will be easier to RMA, in Corsair or in Amazon? Thanks in advance for your help. Link to comment Share on other sites More sharing options...
Corsair Wizard Posted March 2, 2016 Share Posted March 2, 2016 Having bad sectors in such a short period is definitely not a good sign, have you tried securing wiping your SSD using our SSD toolbox ? After having tried to secure wiping the SSD, if you are still having the same issues, we will definitely assist you. *If you have purchased the item in less than 30 days, we suggest you to go back to your retailer Amazon. ( it would be faster to go through their process.) Alternatively, if you are unable to get any help from them we would happy to help you. Just submit an RMA ticket and you will be in the right direction. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Rick Posted March 4, 2016 Corsair Employee Share Posted March 4, 2016 If you need to submit a RMA ticket, please go to corsair.force.com. Link to comment Share on other sites More sharing options...
xplode-bg Posted March 14, 2016 Author Share Posted March 14, 2016 Yes i did it and my ticket was approved and already sent it back. Thanks a lot for the advices. Link to comment Share on other sites More sharing options...
xplode-bg Posted August 4, 2016 Author Share Posted August 4, 2016 My other Neutron XT developed 108 bad sectors for a month... I guess i bought ones from a bad batch. One died on the fourth month and the other on the eleventh. They could not last a year. http://i68.tinypic.com/2cxx8cw.png Link to comment Share on other sites More sharing options...
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