TheServer Posted November 29, 2018 Share Posted November 29, 2018 Recently I've installed a new SSD running windows 10 on it, after I've installed all my drivers back I downloaded the new ICUE software program for the headset in order to use surround sound but it doesn't work. I have turned on the surround sound but it is still in stereo. Afterwards I went back to my old hard drive to launch the older version of CUE 2.24.50 ( the one I've used before installing the SSD) but ended with the same result, no surround sound. Anyone have a solution to this problem? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 29, 2018 Corsair Employee Share Posted November 29, 2018 Hi TheServer, Could you try doing a repair of the installation of iCUE? It sounds like the audio driver didn't install properly and isn't engaging like it should. Link to comment Share on other sites More sharing options...
TheServer Posted November 29, 2018 Author Share Posted November 29, 2018 Thank you for responding, I have tried repairing and reinstalling the program before and it hasn't worked at all, when I toggle the Dolby surround sound I can hear the announcer say "surround on" in surround sound but when I listen to other audios such as Youtube videos or gaming it's in stereo. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.