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Corsair VOID Wireless Gaming Dongle Driver cannot be downloaded?


Herorelic

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I just bought the SE Wireless VOID headset and CUE is recognizing that the headset is plugged in. However when I go to Devices and click on "Corsair VOID RGB Wireless Gaming Headset" the Status is "Needs troubleshooting" and "Driver error." It suggests I reinstall the driver, which I've done multiple times at this point. Any suggestions?

 

Dongle / version: 33.0

Status: Works normally

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Operating System

Windows 10 Home 64-bit

CPU

Intel Core i7 @ 3.20GHz

Haswell 22nm Technology

RAM

12.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)

Motherboard

ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD_M32AD (SOCKET 1150)

Graphics

S27D390 (1920x1080@60Hz)

HP 2159 (1920x1080@60Hz)

2047MB NVIDIA GeForce GTX 750 (ASUStek Computer Inc)

Storage

1863GB TOSHIBA DT01ACA200 (SATA)

Optical Drives

ATAPI DH-24AESH

Audio

Realtek High Definition Audio

 

http://i.imgur.com/evsqzsb.png

 

http://i.imgur.com/XiwekYC.png

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I had the same problem. I am running Windows 7 Pro 64-Bit. See this thread I posted and see if my fix helps for you, but I'll outline what fixed it for me:

 

Go into Device Manager and find the items with the ! next to them. Right click, go to Properties, click Driver, and Uninstall. Then right click and Scan for Hardware Changes. I did the AMD one first.. then I did the Void in the same manner.

 

http://forum.corsair.com/v3/showthread.php?t=152514

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Go into Device Manager and find the items with the ! next to them. Right click, go to Properties, click Driver, and Uninstall. Then right click and Scan for Hardware Changes. I did the AMD one first.. then I did the Void in the same manner.

I tried this and it wasn't successful, sadly.

 

Install the drivers manually via Device Manager and see if that helps. or right click the .inf file > install.

 

Corsair\Corsair Utility Engine\driver\audio\

 

File name; CorsairGamingAudio.inf

Both gave the "One of the installers for this device cannot perform the installation at this time" error. I even tried doing both of these while the device was unplugged and it said that it was successful but continued to have errors when plugged in.

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Update: It seems my issue is that Windows is not entirely up to date. There is an update that is having errors and I can't seem to download it. I spent two or so hours yesterday trying to see what was wrong but didn't find any solutions that worked. I'll keep trying today and post another update when I do.
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