nachte Posted December 3, 2018 Share Posted December 3, 2018 Hi, i've been running a lightning node pro and a fan hub with three LL120's for a while now without any problems. Today i installed a hx750i in my system and everything stopped responding. No power info from the PSU and no way to set colors on the fans. When i look in icue both the PSU and node are detected, but they don't react to anything. When i unplug one of the two from usb everyhting works fine for the device that is still plugged in (after rebooting). But the two toghether, nothing. Latest version of icue, updated win 10 64. I have turned on the logging and can see that there are non stop errors about the PowerSupplyUnitHidDevice, logs are attached. Any help would be appreciatedService logs.zip Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted December 3, 2018 Corsair Employee Share Posted December 3, 2018 Hi nachte, Thanks for getting the logs. In this case, when you have both USB lines connected, can you try hopping into iCUE settings and clicking the Restart button to restart the iCUE service? Link to comment Share on other sites More sharing options...
nachte Posted December 3, 2018 Author Share Posted December 3, 2018 did so, now it only shows the HX750i, the node commander is not seen at all now Link to comment Share on other sites More sharing options...
nachte Posted December 3, 2018 Author Share Posted December 3, 2018 And it still doesn't report it's values. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted December 4, 2018 Corsair Employee Share Posted December 4, 2018 That's interesting, because the restart of the service should allow it to re-recognize internal Corsair components. I'd recommend putting in a ticket with support so they can dive further into this. http://support.corsair.com Link to comment Share on other sites More sharing options...
nachte Posted December 4, 2018 Author Share Posted December 4, 2018 contacted them, they told me to do an rma, which i'm not happy about, because that means getting it out, putting in the old one and then doing the same again when the replacement arrives :/ Link to comment Share on other sites More sharing options...
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