iCUE problem dowload

Hello,

 

I'm trying to install iCUE software since yesterday, and it doesn't work. I can download file, execute software, say yes when they ask me, and then, I've got an error message :

 

"Initialization error: cannot read package : D:/iCUESSetup_3.13.94_release msi."

 

I already tried to install iCUE on another hard disk, many times... I have download iCUES on Corsair's web site and 01net.

I have windows 7 64 bits.

All of this is for my new mouse, Corsair sabre RGB.

 

------FRENCH----

 

Bonjour,

 

J'essaye d'installer depuis hier iCUE, mais ça ne marche pas. Je peux le télécharger, l'éxécuté, dire oui, puis j'ai ce message d'erreur ( voir plus haut ). J'ai windows 7 64 bits, essayé 2 disques durs, 2 sites...

Qu'est ce que ça pourrait être ?

Je précise que je fais ça pour ma nouvelle souris, la Corsair Sabre RGB.

 

Thanks, merci de votre aide.

Thanks for this great customer support, i think that it was my first, and last Corsair's equipment I ever buy. She will return to Amazon congratulations !

this is not support, this is a user forum. ce n'est pas support, c'est un forum d'utilisateurs.

 

mais SVP essayez de télécharger à nouveau (please try downloading again from the website).

 

Le programme d'installation pourrait être corrompu. (The installer could be corrupted.)

Sounds like the file you've downloaded has been corrupted. Try clearing your browser cache and try again.

After againsly one hour, restart 2 time my and uninstall one game in my pc ( whereas I Had 3Go free ), and install Microsoft .Net Framework it works.

I’*m absolutely sure that there are Corsair’s workers to check this place.

 

Thanks for your help. I was very disappointing about this bug because my mouse match very well with my hand but now it’s ok with me and my pc.