jaceelol1 Posted April 3, 2018 Share Posted April 3, 2018 Hi, I bought my corsair ram about two months ago which was CMR16GX4M2C3000C15. From the moment I put them on my motherboard, they were only blue. I have tried corsair link and CUE and i still cannot change the color of my ram. I've tried the latest versions of the two programs and the old versions. I've updated my BIOS to enable spd wrt and still couldn't change the color. I can change the colors of my 3 SP120 fans with no problems because of the controller. My specs are : i7 8700k 16GB corsair vengeance RGB 3000mhz ( CMR16GX4M2C3000C15 ) EVGA 970 GTX EVGA z370 FTW (updated to latest BIOS) Noctua nh d15s 3 SP120 RGB fans w/ controller Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted April 3, 2018 Corsair Employee Share Posted April 3, 2018 Do you have any other RGB controlling software installed on your system? Do you have a SPD WRITE option within your bios? (If so, enable it). -Art Link to comment Share on other sites More sharing options...
jaceelol1 Posted April 4, 2018 Author Share Posted April 4, 2018 Do you have any other RGB controlling software installed on your system? Do you have a SPD WRITE option within your bios? (If so, enable it). -Art Nope, i don't have any other RGB controlling software since i'm using a Z370 FTW board. And yes, I have enabled SPD WRITE option in the bios. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted April 4, 2018 Corsair Employee Share Posted April 4, 2018 Get the kit replaced by the vendor if still possible, otherwise submit a support ticket. -Art Link to comment Share on other sites More sharing options...
Eiro Posted April 4, 2018 Share Posted April 4, 2018 I got the same problem and i tried with 2 different kit (but same part number) on the same motherboard and still won't working Link to comment Share on other sites More sharing options...
jaceelol1 Posted April 5, 2018 Author Share Posted April 5, 2018 Damn, Corsair support is absolutely terrible. I went through their support system and waited a day and a half for a half-assed answer. Absolutely no effort at all. Guess I won't be buying any of their products and would point my clients and friends the other way. I will be returning my 16gb RGB ram and 3 corsair SP120 RGB to Amazon and will try another brand. Link to comment Share on other sites More sharing options...
ram1220 Posted April 7, 2018 Share Posted April 7, 2018 Damn, Corsair support is absolutely terrible. I went through their support system and waited a day and a half for a half-assed answer. Absolutely no effort at all. Guess I won't be buying any of their products and would point my clients and friends the other way. I will be returning my 16gb RGB ram and 3 corsair SP120 RGB to Amazon and will try another brand. Yes they are horrible. I have had a couple support requests where they will answer the first time. Then they just disappear after that. Issue is never solved. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted April 9, 2018 Corsair Employee Share Posted April 9, 2018 Yes they are horrible. I have had a couple support requests where they will answer the first time. Then they just disappear after that. Issue is never solved. Could you please PM me one of your TICKET IDs so I can look into this? Link to comment Share on other sites More sharing options...
Eiro Posted April 30, 2018 Share Posted April 30, 2018 Use this software : https://www.asus.com/campaign/aura/us/download.html# It's called aura sync and it's working for me same MB as you Link to comment Share on other sites More sharing options...
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